Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Analytics, Data Analysis, Correlation Analysis, Case Studies, Probability & Statistics, Variance Analysis, Forecasting, Data Manipulation
Beginner · Course · 1 - 4 Weeks
University of Rochester
Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Storage, Cloud Security, Network Security, Identity and Access Management, Virtual Networking
Beginner · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: AI Enablement, Artificial Intelligence, Materials science, Artificial Neural Networks, Image Analysis, Computer Vision, Manufacturing Processes, Machine Learning, Process Control
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Inventory Management System, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Data Ethics, Logistics Management, AI Enablement, Customer Demand Planning, Business Ethics, Operations, Forecasting, Artificial Intelligence, Emerging Technologies, Predictive Analytics, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, LLM Application, OpenAI, Agentic systems, AI Enablement, ChatGPT, Model Deployment, Generative AI, Artificial Intelligence, Decision Support Systems, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Quality Management Systems, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Process Improvement, Quality Assurance, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management, Statistical Process Controls
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Manufacturing Processes, Automation, Internet Of Things, Manufacturing Standards, Quality Assurance, Manufacturing Operations, Construction Inspection, Process Control, Product Testing, Materials science, Big Data
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: TCP/IP, Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Network Security, Wireless Networks, Security Awareness, Networking Hardware, Network Protocols, Chef (Configuration Management Tool), Network Troubleshooting
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Health Technology, Vital Signs, Health Assessment, Clinical Assessment, Patient Preparation, Health Informatics, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Market Research, Social Media Strategy, Strategic Planning, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Modeling, Customer Analysis, Web Analytics and SEO, Operations Management, Technical Management, Marketing Management, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months