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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Application Deployment, Database Administration, Database Management, DevOps, Microservices, Scalability

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    How to Create an Online Course

    Skills you'll gain: Educational Materials, Learning Strategies, Instructional Design, Web Content Accessibility Guidelines, Learning Management Systems, Web Content, Digital pedagogy, Education Software and Technology, Diversity Awareness, User Centered Design, Creative Thinking, Content Management, Cultural Responsiveness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    224 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Integrando DevOps con Azure App Service

    Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Service Orchestration and Choreography on Google Cloud

    Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Cloud-Based Integration, Serverless Computing, Service Oriented Architecture, Cloud Computing Architecture, Systems Architecture, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM UI/UX Designer

    Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, Scrum (Software Development), User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Gamification

    Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.4K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    Beginner · Specialization · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with AWS Mainframe Modernization Service

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…181920…733

In summary, here are 10 of our most popular service design courses

  • Cloud: Platform as a Service - Bachelor's: Illinois Tech
  • How to Create an Online Course: The University of Edinburgh
  • Integrando DevOps con Azure App Service: Coursera
  • Cloud: Software as a Service - Bachelor's: Illinois Tech
  • Dell Technologies Customer Service for Technical Support: Dell
  • Service Orchestration and Choreography on Google Cloud: Google Cloud
  • Preparing for Your Retail Customer Service Role: CVS Health
  • IBM UI/UX Designer: IBM
  • Gamification: University of Pennsylvania
  • Mastering Generative AI for Customer Service Excellence: Edureka

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