Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Michigan
Skills you'll gain: Application Deployment, Django (Web Framework), Application Development, Web Development, Web Applications, Back-End Web Development, Database Design, Data Modeling, Authentications, User Accounts, Relational Databases, Data Validation
Intermediate · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Human Centered Design, Problem Solving, Generative Model Architectures, Business Leadership, AI Product Strategy, Business Strategy, Ethical Standards And Conduct, Analytical Skills, Strategic Thinking, Data Strategy, Information Privacy, Personally Identifiable Information, Artificial Intelligence, Critical Thinking, Design Thinking, Thought Leadership, Project Implementation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Brand Awareness, Branding, Digital Marketing, Marketing Design, Marketing, Content Creation, Web Design and Development
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Computer Programming, Programming Principles, C (Programming Language), Software Design, Algorithms, File Management, Data Structures
Mixed · Course · 1 - 3 Months

Skills you'll gain: Mobile Development, React Native, Responsive Web Design, Browser Compatibility, HTML and CSS, Cross Platform Development, Web Design and Development, Javascript, User Interface (UI) Design, Web Development
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Scientific Methods, Surveys, Research, Research Methodologies, Data Collection, Research Design, Data Analysis, Qualitative Research, Social Sciences, Experimentation, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Computing Architecture, Cloud Computing, Security Engineering, Cloud Security, Systems Architecture, Security Controls, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Platform As A Service (PaaS), Cyber Security Assessment, Role-Based Access Control (RBAC), Data Integrity
Advanced · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Forecasting, Supply Chain Planning, Sales Management, Time Series Analysis and Forecasting, Supply Chain Management, Planning, Estimation, Trend Analysis, Decision Making, Performance Measurement, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Musical Composition, Music, Music Theory, Instrumental Music, Design Thinking, Electronic Media, Design Software, Creativity, System Requirements
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks