
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Video Production, Product Demonstration, Video Editing, Web Content, Marketing Materials, Social Media Content, Content Creation, Team Oriented, Web Design, Graphic Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Target Audience, Marketing Effectiveness, Advertising Campaigns, Customer Insights, Content Creation, Facebook, Content Strategy, Data Import/Export, Social Media, Social Media Marketing, Business Metrics
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Gerontology, Long Term Care, Caregiving, Geriatrics, Home Health Care and Assisted Living, Social Determinants Of Health, Community Development, Care Management, Patient-centered Care, Stress Management, Health Policy, Mental and Behavioral Health
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Stakeholder Management, Job Analysis, Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Interpersonal Communications, Leadership, Empowerment, Influencing, General Sales Practices, Assertiveness, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Social Skills, Interpersonal Communications, Active Listening, Collaboration, Organizational Skills, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Social Media Marketing, Social Media, Social Media Strategy, Regional Sales, Market Trend, Trend Analysis
Beginner · Guided Project · Less Than 2 Hours

Technical University of Denmark (DTU)
Skills you'll gain: Biotechnology, Process Engineering, Chemical and Biomedical Engineering, Chemical Engineering, Sterilization, Biological Engineering, Microbiology, Process Control, Cell Cultures, Production Process, Biochemistry, Scalability, Manufacturing Processes, Process Development, Molecular Biology, Cell Biology, Sterile Procedure
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Dashboard, Data Visualization Software, Data Analysis, Data Sharing, Data Presentation, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 3 Months