Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Mechanical Engineering, Real Time Data, Internet Of Things, Automation, Industrial Engineering, Robotics, Hardware Troubleshooting, Equipment Design, Manufacturing Processes, Production Process, Emerging Technologies, Manufacturing Operations
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Layout Design, Customer experience improvement, Graphic and Visual Design, Copywriting, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), GitHub, Version Control, Git (Version Control System), User Experience Design, Secure Coding, User Interface (UI), Web Development, Application Security, Application Frameworks, Development Environment, Authentications, Web Applications, User Accounts, Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Preprocessing, Recurrent Neural Networks (RNNs), Data Manipulation, Data Transformation, Financial Forecasting, Model Evaluation, Data Visualization, Time Series Analysis and Forecasting, Exploratory Data Analysis, Keras (Neural Network Library), Deep Learning, Pandas (Python Package), NumPy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cash Flows, Income Statement, Financial Analysis, Financial Accounting, Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Revenue Management, Accrual Accounting, Finance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Tableau Software, Data Transformation, Data Integration, SQL Server Integration Services (SSIS), Data Visualization Software, Relational Databases, Data Management, Advanced Analytics, Data Analysis, Data Preprocessing, Data Cleansing, Business Intelligence, Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, NumPy, Data Visualization, Data Manipulation, Linear Algebra, Seaborn, Natural Language Processing, Deep Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Preprocessing, Data Science, Regression Analysis, Data Structures, Logistic Regression
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Dimensionality Reduction, Data Analysis, Supervised Learning, Anomaly Detection, Machine Learning, Statistical Analysis, Unsupervised Learning, Data Mining, Analytics, Predictive Modeling, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Project Planning, Feature Engineering
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Product Management, New Product Development, Product Roadmaps, Product Lifecycle Management, Product Improvement, Innovation, Business Modeling, Stakeholder Engagement, Product Testing, Leadership and Management, Growth Strategies, Customer Engagement, Cross-Functional Collaboration, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Application Security, Security Management, Identity and Access Management, Network Security, Security Engineering, Cyber Security Assessment, Secure Coding, Information Systems Security, Cybersecurity, Computer Security, Security Testing, Risk Management, Security Controls, User Accounts, Data Security, Authentications, Authorization (Computing), Software Development Life Cycle, Information Technology Operations, Cryptography
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Prioritization, Project Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing
Beginner · Guided Project · Less Than 2 Hours