Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of California San Diego
Skills you'll gain: Graphic and Visual Design, User Interface (UI) Design, Mockups, Web Design, Responsive Web Design, Design, Typography, Wireframing, Design Elements And Principles, Usability, Interaction Design, UI Components, Prototyping
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Sustainable Architecture, Waste Minimization, Sustainable Technologies, Environmental Engineering, Construction, Water Sustainability, Sustainable Design, Construction Management, Environment and Resource Management, Water Resource Management, Energy and Utilities, Building Codes, Building Design, Sustainability Standards, Environmental Management Systems, Sustainable Development, HVAC, Stormwater Management, Architectural Engineering, Thermal Management
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logo Design, Branding, Brand Strategy, Marketing Design, Graphic Design, Style Guides, Typography, Adobe Creative Cloud, Visual Design, Asset Management, Design Elements And Principles, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Middleware, Cloud Development, Cloud Applications, Distributed Computing, Data Storage Technologies, Cloud Services, Event-Driven Programming, Communication, Real Time Data, Data Management
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Software As A Service, Private Cloud, DevOps, Infrastructure As A Service (IaaS), Agile Methodology
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Creative Design, Adobe InDesign, Design, Art History, Design Elements And Principles, Adobe Illustrator, Peer Review, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, User Interface (UI), Interaction Design, Figma (Design Software), Adobe Illustrator, Design Reviews, Wireframing, Usability, Graphic and Visual Design, Web Content Accessibility Guidelines, Adobe Photoshop, User Experience, Graphic Design, User Centered Design, Photo Editing, Peer Review, Game Design
Beginner · Professional Certificate · 3 - 6 Months

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, Collaboration, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Behavioral Economics, Human Centered Design, Consumer Behaviour, Economics, Social Sciences, Design and Product, Research Design, Decision Making, Case Studies, Business Ethics
Beginner · Course · 1 - 4 Weeks