Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: AI Product Strategy, Business Strategy, Sales Process, Team Building, Marketing Strategies, Customer Support
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Technology Strategies, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Technical Product Management, Product Improvement, Information Technology, Business Strategy, Business Analysis, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, AI Product Strategy, Prompt Patterns, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Generative Model Architectures, Product Development, Innovation, Product Roadmaps, Usability Testing, Product Planning, Responsible AI, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, OpenAI, Stakeholder Engagement
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Integrated Development Environments, Debugging, Development Environment
Beginner · Course · 1 - 3 Months

Skills you'll gain: NoSQL, Apache Spark, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, SQL, IBM Cognos Analytics, MySQL, Database Administration, Data Store, Generative AI, Professional Networking, Data Import/Export, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Software Development Life Cycle, Stakeholder Engagement, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Stakeholder Analysis, Kanban Principles, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

Skillshare
Skills you'll gain: Web Analytics and SEO, Information Architecture, Technical Support
Beginner · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Language Interpretation, Translation, and Studies, Quality Assurance, Natural Language Processing, Technical Management, Document Management, Technical Support, Information Technology, Data Import/Export, Vocabulary, File Management, Database Management
Intermediate · Course · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Artificial Intelligence, Computer Vision, Machine Learning, Python Programming, Linear Algebra, Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Cyber Security Assessment, Cyber Security Strategy, Cyber Security Policies, Network Security, Computer Security Awareness Training, Vulnerability Assessments, Security Awareness, Cyber Risk, Incident Response, Data Security, Technical Support and Services, Information Assurance, Information Technology, General Networking
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), Full-Stack Web Development, Version Control, Restful API, Data Structures, Unix Commands, Bootstrap (Front-End Framework), Git (Version Control System), Back-End Web Development, GitHub, Web Design and Development, Relational Databases, Front-End Web Development, Object Oriented Programming (OOP), Database Management Systems, SQL, Database Design, Python Programming, Computer Programming, Cloud Hosting
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months