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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Presentations, Persona (User Experience), Web Design, Research Design, Usability, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      165 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Technology for Construction

      Skills you'll gain: Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Construction, Construction Management, Architecture and Construction, Civil and Architectural Engineering, Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, Engineering, Scientific, and Technical Instruments, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IIMA - IIM Ahmedabad

      How to Transform Digitally?

      Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Organizational Change, Change Management, Business Modeling, Technology Strategies, Enterprise Architecture, Cloud Computing Architecture, Governance, Business Technologies, Operational Excellence, Workforce Development, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate

      Skills you'll gain: AWS SageMaker, AWS CloudFormation, Amazon S3, Serverless Computing, Amazon DynamoDB, Amazon CloudWatch, Cloud Security, Data Security, Amazon Redshift, AWS Kinesis, Data Integration, Cloud Storage, Amazon Web Services, Data Lakes, Data Storage, Databases, Apache Airflow, Cloud Computing Architecture, Infrastructure as Code (IaC), Cloud Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Health Data Science Foundation

      Skills you'll gain: Health Informatics, Deep Learning, Machine Learning, Health Care, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Unsupervised Learning, Program Development, Predictive Modeling

      3
      Rating, 3 out of 5 stars
      ·
      28 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Amsterdam

      Teaching in University Science Laboratories (Developing Best Practice)

      Skills you'll gain: Laboratory Experience, User Feedback, Experimentation, Research, Scientific Methods, Safety Training

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Industrial Fluid systems & Smart Factory Automation

      Skills you'll gain: Electrical Systems, Hydraulics, Programmable Logic Controllers, Control Systems, Mechanical Engineering, Real Time Data, Internet Of Things, Automation, Industrial Engineering, Hardware Troubleshooting, Equipment Design, Manufacturing Processes, Manufacturing and Production, Production Process, Business Technologies, Failure Analysis, Emerging Technologies, Digital Transformation, Manufacturing Operations

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Project Finance & Excel: Build Financial Models from Scratch

      Skills you'll gain: Timelines, Return On Investment, Financial Statements, Financial Analysis, Balance Sheet, Construction Management, Capital Expenditure, Operating Cost, Income Statement, Cash Flow Forecasting, Microsoft Excel, Scheduling, Cash Flows, Revenue Forecasting

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gestão de Recursos Humanos

      Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Human Capital, Team Performance Management, Team Management, Diversity Programs, Fundraising, Compensation and Benefits, Business Transformation, Compensation Management, Compensation Strategy, Management Training And Development, Employee Retention, Benefits Administration, Workforce Development, Talent Management, People Management, Business Leadership, Strategic Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      78 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Product Development for Technical Managers

      Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Engineering Management, Innovation, Product Management, Team Management, Product Planning, Market Research, Prototyping, Project Portfolio Management, Agile Product Development, Product Roadmaps, Strategic Marketing, Conceptual Design, Process Development, Product Lifecycle Management, Team Building

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      34 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      YouTube como un canal estrategico

      Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      80 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • Google UX Design: Google
    • Geospatial Technology for Construction : L&T EduTech
    • How to Transform Digitally?: IIMA - IIM Ahmedabad
    • Exam Prep (DEA-C01): AWS Certified Data Engineer - Associate: Whizlabs
    • Health Data Science Foundation: University of Illinois Urbana-Champaign
    • Teaching in University Science Laboratories (Developing Best Practice): University of Amsterdam
    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Industrial Fluid systems & Smart Factory Automation: L&T EduTech
    • Project Finance & Excel: Build Financial Models from Scratch: Packt
    • Gestão de Recursos Humanos: Fundação Instituto de Administração

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