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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Edureka

    Applied Machine Learning with Python

    Skills you'll gain: Model Evaluation, Supervised Learning, Machine Learning Methods, Classification Algorithms, Machine Learning, Data Analysis, Driving engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

    Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Business Strategy, Market Opportunities, B2B Sales, Price Negotiation, Consumer Behaviour, Customer Insights, Market Analysis, Business-To-Consumer

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Email Marketing: Automate, Convert & Scale Revenue

    Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Masterclass: Agile for Project Management

    Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Maximizing the Generative AI Value

    Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for HR professionals

    Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, HR Tech, Artificial Intelligence, AI Enablement, ChatGPT, Personalized Service, LLM Application, Human Resources, Human Resource Strategy, Large Language Modeling, Ideation, Content Creation, Innovation, Business Transformation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals, Part 1

    Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis

    Beginner · Specialization · 1 - 4 Weeks

  • C

    Coursera

    Audience Demographics with Facebook Audience Insights

    Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Landside Facility Planning

    Skills you'll gain: Building Information Modeling, Civil Engineering, Building Design, Building Services Engineering, Facility Management, Landscape Architecture, Architectural Design, Energy and Utilities, Transportation Operations, Sustainable Engineering, Safety and Security, Sustainable Design, As-Built Drawings, Construction, Traffic Flow Optimization, Building Codes, Demand Planning, Capacity Management, Estimation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to NLP and Syntactic Processing

    Skills you'll gain: Natural Language Processing, Text Mining, Data Manipulation, Unstructured Data, Markov Model, Data Preprocessing, Python Programming, Applied Machine Learning, Feature Engineering, Algorithms, Probability & Statistics

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Web Development with Rust

    Skills you'll gain: Restful API, Rust (Programming Language), API Design, Object-Relational Mapping, Back-End Web Development, System Programming, Web Frameworks, Web Services, Web Development, Web Servers, Software Documentation, Web Applications, Scalability, Database Management, Authentications, Authorization (Computing)

    3.9
    Rating, 3.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Bases de Datos SQL en Azure

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Microsoft SQL Servers, SQL, Database Management, Databases, Data Integration, Managed Services, Data Migration, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer journey courses

  • Applied Machine Learning with Python: Edureka
  • Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  : Goldman Sachs
  • Email Marketing: Automate, Convert & Scale Revenue: LearnKartS
  • Agile Masterclass: Agile for Project Management: Packt
  • Maximizing the Generative AI Value: Coursera
  • Practical AI and prompting for HR professionals: AI Business School
  • Data Science Fundamentals, Part 1: Pearson
  • Audience Demographics with Facebook Audience Insights : Coursera
  • Landside Facility Planning: L&T EduTech
  • Introduction to NLP and Syntactic Processing: Packt

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Market (economics) (28)
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Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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