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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases des opérations avec Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Operational Analysis, Process Improvement, Customer experience improvement, Technology Strategies

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hands-on with MS Teams

      Skills you'll gain: Group Policy, Compliance Management, Network Support, Enterprise Application Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Information Assurance, Governance, Event Monitoring, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Fundamentals of Oracle Database Performance Tuning

      Skills you'll gain: Oracle Databases, Performance Tuning, Operational Databases, System Monitoring, Database Management, SQL, Event Monitoring, Database Architecture and Administration

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Practical Pentesting

      Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Assessments, Cyber Operations, Data Security, Cybersecurity, Test Tools, User Requirements Documents, Authorization (Computing), Technical Documentation, Computing Platforms, Requirements Analysis, Command-Line Interface, Technical Communication

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Data and Machine Learning for Technical Product Managers

      Skills you'll gain: Technical Communication, Technical Product Management, Workflow Management, Performance Metric, Data Analysis, Agile Methodology, Project Management, Stakeholder Communications, Communication, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, R Programming, Data Visualization

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Richte dein Budget und deine Werbung auf Facebook ein

      Skills you'll gain: Facebook, Marketing Budgets, Budget Management, Advertising, Paid media, Social Media Content, Social Media Campaigns, Social Media, Content Performance Analysis, Customer Insights, Business Strategy, User Research, Business Analysis

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      N

      New York Institute of Finance

      공급망금융의 주요 성공 요소

      Skills you'll gain: Supply Chain, Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Technology Solutions

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Cross Platform Mobile Development with React Native

      Skills you'll gain: React Native, Mobile Development, Cross Platform Development, Development Environment, User Interface (UI), Performance Tuning, Apple Xcode, Android Studio, Application Programming Interface (API), Data Management, Data Storage, Javascript, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de clientes potenciales en Salesforce

      Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Crafting AI Identities: Strategies & Ethical Considerations

      Skills you'll gain: AI Personalization, Data Ethics, Information Privacy, Persona (User Experience), User Research, Persona Development, Diversity and Inclusion, Experience Design, User Experience Design, Artificial Intelligence, Accountability, Human Centered Design, Ethical Standards And Conduct, Business Ethics, User Centered Design

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Bahasa Indonesia

      Skills you'll gain: Google Cloud Platform, Generative AI, Marketing Analytics, Customer Analysis, Customer Insights, Advanced Analytics, Analytics, Business Analytics, Predictive Modeling, Applied Machine Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidades Anáhuac

      Mejora tu negocio con Inteligencia Artificial

      Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Customer Analysis, Entrepreneurship, Business Intelligence, Business Process Automation, Classification And Regression Tree (CART), Image Analysis, Machine Learning, Decision Tree Learning, Virtual Environment, Big Data, Machine Learning Algorithms, Natural Language Processing

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs
    • Hands-on with MS Teams: Packt
    • Fundamentals of Oracle Database Performance Tuning: Packt
    • Practical Pentesting : Packt
    • Data and Machine Learning for Technical Product Managers: Coursera Instructor Network
    • Richte dein Budget und deine Werbung auf Facebook ein: Coursera Project Network
    • 공급망금융의 주요 성공 요소: New York Institute of Finance
    • Cross Platform Mobile Development with React Native: Board Infinity
    • Administración de clientes potenciales en Salesforce: Salesforce
    • Crafting AI Identities: Strategies & Ethical Considerations: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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