Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Infrastructure As A Service (IaaS), Azure Active Directory, Microsoft Azure, Virtual Machines, .NET Framework, Kubernetes, Docker (Software), Cloud Development, Cloud Applications, Containerization, Microsoft SQL Servers, Application Deployment, Platform As A Service (PaaS), Microsoft Visual Studio, NoSQL, Serverless Computing, Cloud Storage, Authentications, Authorization (Computing), Scalability
Intermediate · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Business Modeling, Business Strategy, Business Planning, Recruitment, Music Performance, Event Management, Portfolio Management, Business Management, Entrepreneurship, Performing Arts, Recruitment Strategies, Professional Networking, Relationship Building, Value Propositions, Growth Strategies, Marketing Strategies, Branding, Target Market
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Front-End Web Development, Application Development, Application Design, Web Development, Transaction Processing, User Interface (UI), Development Testing, Cryptography, Emerging Technologies, HTML and CSS, Software Architecture, User Interface (UI) Design, Experience Design, Javascript, Application Deployment, Software Development Tools, Scalability, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Extract, Transform, Load, Data Integration, Cloud Management, Cloud Services
Advanced · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Prompt Engineering, Generative AI, Code Review, Debugging, Responsible AI, Software Technical Review, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Maintainability, Data Cleansing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Android Development, Unity Engine, User Interface (UI), Video Game Development, Animation and Game Design, User Interface (UI) Design, Mobile Development, 3D Assets, Graphics Software, Application Deployment, C# (Programming Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Computer Security Incident Management, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Security Engineering, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Penetration Testing, Mobile Security
Advanced · Course · 1 - 3 Months
Skills you'll gain: Patient Communication, Nursing Care, Patient Education And Counseling, Nursing Process, Clinical Assessment, Basic Nursing Skills, Health Assessment, Patient Safety, Care Management, Patient-centered Care, Communication, Infection Control, Prioritization, Collaboration, Project Documentation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Prototyping
Intermediate · Course · 1 - 4 Weeks