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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    Unity Android — Build a 3D ZigZag Racing Game with C#

    Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, 3D Assets, C# (Programming Language), Scripting, Computer Graphics, Software Installation, Animations

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Credit Default Prediction with Python: Apply & Analyze

    Skills you'll gain: Model Evaluation, Exploratory Data Analysis, Data Preprocessing, Predictive Modeling, Decision Tree Learning, Credit Risk, Random Forest Algorithm, Feature Engineering, Financial Modeling, Logistic Regression, Data Analysis, Statistical Machine Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Pandas (Python Package), Machine Learning Methods, Classification Algorithms

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Bahasa Indonesia

    Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Digital Marketing 2

    Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Analytics, Big Data, Google Analytics, Digital Marketing, Search Engine Marketing, Web Analytics, Digital Advertising, Marketing Effectiveness, A/B Testing, MarTech, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Customer experience improvement

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    مقدمة إلى خدمة رؤى الجمهور على فيسبوك

    Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Facebook Strategy: Effective Content

    Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Social Media, Content Marketing, Customer Insights, Target Market, Digital Media Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Practical Cybersecurity: Stay Safe Online

    Skills you'll gain: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Java Control Flow, IDE, and Object-Oriented Programming

    Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master HTML & CSS: Build and Style Landing Pages

    Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Responsive Web Design, HTML and CSS, Web Design, Web Design and Development, UI Components, Interactive Design, Front-End Web Development, User Interface (UI), Web Content

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agen AI Generatif: Mentransformasi Organisasi Anda

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Den Wissensaustausch mit Gemini Enterprise beschleunigen

    Skills you'll gain: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge

    Beginner · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Unity Android — Build a 3D ZigZag Racing Game with C#: Packt
  • Credit Default Prediction with Python: Apply & Analyze: EDUCBA
  • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
  • Digital Marketing 2: University of Maryland, College Park
  • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera
  • Facebook Strategy: Effective Content: Coursera
  • Practical Cybersecurity: Stay Safe Online: Packt
  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Java Control Flow, IDE, and Object-Oriented Programming: Packt
  • Master HTML & CSS: Build and Style Landing Pages: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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