Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Illinois Urbana-Champaign
Skills you'll gain: Team Management, Team Building, Teamwork, People Management, Collaboration, Professional Development, Leadership, Accountability, Conflict Management, Employee Engagement, Leadership Development, Emotional Intelligence, Safety Culture
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Team Management, Emotional Intelligence, Leadership, Leadership and Management, Leadership Development, Conflict Management, Interpersonal Communications, Communication, Active Listening, Project Management, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Cultural Diversity, Social Studies, Diversity Awareness, Immigration Law, Social Sciences, International Relations, World History, Socioeconomics, Culture, Political Sciences, Sociology, Diplomacy, Public History, Economic Development, Demography, Economics, Governance
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Gap Analysis, Performance Management, Expectation Management, Key Performance Indicators (KPIs), Performance Appraisal, Employee Coaching, Management Training And Development, Accountability, Coaching, Team Management, Performance Analysis, Constructive Feedback, Performance Improvement, Goal Setting
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Active Listening, Empowerment, Planning
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Prompt Engineering, Test Case, Responsible AI, Microsoft Visual Studio, Version Control, Code Review, Data Ethics, GitHub, Software Development Tools, Software Configuration Management, Software Documentation, Application Lifecycle Management, Program Development, Integrated Development Environments, Maintainability, Computer Programming Tools, Artificial Intelligence, Project Management
Intermediate · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Tax, Payroll Processing, Payroll Reporting, Non-Profit Accounting, Payment Processing and Collection, Specialized Accounting, Record Keeping, Accounting, Tax Compliance, Tax Laws, Law, Regulation, and Compliance, Organizational Structure, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Conflict Management, Project Management Institute (PMI) Methodology, Strategic Communication, Cultural Diversity, Project Management, Cultural Sensitivity, Communication, Organizational Structure, Influencing, Relationship Building
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Leadership and Management, People Management, Team Leadership, Organizational Change, Decision Making, Cultural Diversity, Conflict Management, Business Leadership, Team Management, Leadership, Virtual Teams, Cultural Sensitivity, Organizational Structure, Diversity and Inclusion, Influencing, Human Resource Strategy, Business Ethics, Negotiation, Innovation, Business Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks