• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Manufacturing Industry 101

    Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Whizlabs

    Exam Prep AIF-C01: AWS Certified AI Practitioner

    Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, AI Security, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Model Deployment, Model Evaluation, Natural Language Processing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Build your first Search Engine using AWS Kendra

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Information Architecture, Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Deploy a website with Azure Virtual Machines

    Skills you'll gain: Microsoft Azure, Virtual Machines, Virtualization and Virtual Machines, Cloud Development, Cloud Deployment, Application Deployment, Linux, Full-Stack Web Development, Web Applications, Node.JS, MongoDB

    4.6
    Rating, 4.6 out of 5 stars
    ·
    32 reviews

    Intermediate · Course · 1 - 3 Months

  • 2

    28DIGITAL

    Quantitative Formal Modeling and Worst-Case Performance Analysis

    Skills you'll gain: Computational Thinking, Theoretical Computer Science, Mathematical Modeling, Systems Analysis, Performance Testing, Embedded Systems, Graph Theory, Technical Documentation, Model Evaluation, Algorithms

    4.4
    Rating, 4.4 out of 5 stars
    ·
    44 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    I

    IIMA - IIM Ahmedabad

    Organizations of the Future

    Skills you'll gain: Diversity and Inclusion, Stakeholder Management, Organizational Structure, Organizational Leadership, Organizational Effectiveness, Workforce Development, Organizational Strategy, Organizational Change, Workplace inclusivity, Strategic Leadership, Business Transformation, Human Resource Strategy, People Management, Process Design, Professional Development, Workforce Management, Innovation, Change Management, Employee Engagement, Culture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Peking University

    计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation

    Skills you'll gain: Language Interpretation, Translation, and Studies, Quality Assurance, Natural Language Processing, Technical Writing, Language Competency, Document Management, Multilingualism, Vocabulary, English Language, Information Technology, Data Import/Export, Database Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Resource and Waste Management in Buildings

    Skills you'll gain: Sustainable Architecture, Waste Minimization, Environmental Engineering, Water Sustainability, Sustainable Design, Environment and Resource Management, Water Resource Management, Energy and Utilities, Sustainable Technologies, Building Codes, HVAC, Construction, Stormwater Management, Architectural Engineering, Building Design, Construction Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    MathWorks

    MATLAB Skills for the AI Era

    Skills you'll gain: Plot (Graphics), Scripting, Matlab, User Interface and User Experience (UI/UX) Design, Data Manipulation, Data Visualization Software, Generative AI, Interactive Data Visualization, Mathematical Modeling, Data Visualization, LLM Application, Data Sharing, Scientific Visualization, Data Storytelling, Data Analysis, Code Review, Descriptive Statistics, User Interface (UI) Design, Engineering Calculations, Programming Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Create and Finance a Short Documentary Film

    Skills you'll gain: Cinematography, Videography, Post-Production, Video Production, Storytelling, Proposal Writing, Storyboarding, Target Audience, Presentations, Sales Presentations, Business Writing, Promotional Strategies, Marketing, Concision, Editing, Creativity, Writing, Color Matching

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    P

    Peking University

    社会调查与研究方法 (上)Methodologies in Social Research (Part I)

    Skills you'll gain: Surveys, Research Methodologies, Social Sciences, Research Design, Scientific Methods, Qualitative Research, Data Collection, Experimentation, Sample Size Determination, Ethical Standards And Conduct, Probability & Statistics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    52 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…401402403…758

In summary, here are 10 of our most popular service design courses

  • Manufacturing Industry 101: Coursera
  • Exam Prep AIF-C01: AWS Certified AI Practitioner: Whizlabs
  • Build your first Search Engine using AWS Kendra: Coursera
  • Deploy a website with Azure Virtual Machines: Microsoft
  • Quantitative Formal Modeling and Worst-Case Performance Analysis: 28DIGITAL
  • Organizations of the Future: IIMA - IIM Ahmedabad
  • 计算机辅助翻译原理与实践 Principles and Practice of Computer-Aided Translation: Peking University
  • Resource and Waste Management in Buildings: L&T EduTech
  • MATLAB Skills for the AI Era: MathWorks
  • Create and Finance a Short Documentary Film: Skillshare

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok