Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Public Health, Health Policy, Social Justice, Community Health, Health Administration, Infectious Diseases, Program Evaluation, Ethical Standards And Conduct, Case Studies
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Conflict Management, Teamwork, Negotiation, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Honesty, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Sustainability Reporting, Organizational Change, Sustainable Design, Stakeholder Analysis, Environmental Social And Corporate Governance (ESG), Sustainable Business, Corporate Sustainability, Leadership and Management, Key Performance Indicators (KPIs), Change Management, Stakeholder Management, Leadership, Product Lifecycle Management
Beginner · Course · 1 - 3 Months

Tsinghua University
Skills you'll gain: Blended Learning, Digital pedagogy, Education Software and Technology, Emerging Technologies, Digital Transformation, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Node.JS, Back-End Web Development, Unit Testing, Full-Stack Web Development, Front-End Web Development, Authentications, TypeScript, MySQL
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis
Mixed · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Research Methodologies, Research Design, Qualitative Research, Critical Thinking, Persistence, Program Evaluation, Case Studies, Tenacity, Psychological Evaluations, Surveys, Data Collection, Reliability, Descriptive Statistics, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Analysis, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Business Analysis, Portfolio Management, Solution Design, Project Implementation, Solution Architecture, Business Solutions, Business Strategy, Cost Benefit Analysis, Change Management, Systems Integration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content, Web Design and Development, Web Development, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, TypeScript, Software Testing, Test Driven Development (TDD), Code Coverage, Test Automation, Development Testing, Testability, Test Case, Javascript, Debugging
Intermediate · Course · 1 - 4 Weeks