
Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Health Technology, Telehealth, Health Systems, Healthcare Industry Knowledge, Health Care, Medical Terminology, Health Policy, Entrepreneurship, Payment Systems, Value-Based Care, Innovation, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Respiration, Mental Health, Psychiatry, Psychology, Behavioral Health, Health Care, Human Development, Biology, Neurology, Physiology, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Health Policy, Public Health, Socioeconomics, Community Health, Stress Management, Health Care, Social Studies, Mental and Behavioral Health, Occupational Health, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Health Systems, Digital Transformation, Healthcare Industry Knowledge, Health Technology, Health Care, Health Informatics, Health Equity, Artificial Intelligence, Chronic Diseases, Responsible AI, Machine Learning, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Pain Management, Patient Education And Counseling, Stress Management, Goal Setting, Resilience, Cognitive Behavioral Therapy, Self-Awareness, Mindfulness, Health And Wellness Coaching, Exercise Therapy, Nutrition and Diet, Communication
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, First Aid, Patient Positioning, Patient Transport, Emergency Medical Services, Safety Assurance, Clinical Assessment, Medical History Documentation, Vital Signs, Neurology, Patient Safety
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Policy, Health Equity, Policty Analysis, Research, and Development, Policy Development, Health Care Procedure and Regulation, Policy Analysis, Advocacy, Health Care, Public Policies, Medical Science and Research, Health Systems, Public Health, Research
Beginner · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Medicaid, Managed Care, Social Determinants Of Health, Health Equity, Health Care Procedure and Regulation, Health Systems, Healthcare Industry Knowledge, Health Policy, Health Administration, Policy Development, Long Term Care, Governance
Mixed · Course · 1 - 3 Months