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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
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    Edureka

    RAG Systems in Practice

    Skills you'll gain: Retrieval-Augmented Generation, Model Deployment, LangChain, Performance Tuning, AI Workflows, Generative AI, LangGraph, Embeddings, Prompt Engineering, Large Language Modeling, Vector Databases, Data Preprocessing, Scalability, Model Evaluation

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Getting Started with Unity and Building the Game Foundation

    Skills you'll gain: 3D Assets, Unity Engine, Video Game Development, Game Design, Virtual Environment, Augmented and Virtual Reality (AR/VR), Animations, Software Installation, Scripting, Debugging

    Beginner · Course · 1 - 3 Months

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    Status: Free Trial
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    Coursera

    Optimize GenAI Performance: Monitor, Measure, Maintain

    Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Automate AI Anomaly Detection & Response

    Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    User Experience Research and Design

    Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Research, User Experience, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, Web Analytics, Usability

    4.7
    Rating, 4.7 out of 5 stars
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    2.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Google Cloud

    Essential Google Cloud Infrastructure: Core Services

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Cloud Management, Data Storage, Cloud Security, Databases, System Monitoring, Scalability

    4.7
    Rating, 4.7 out of 5 stars
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    11K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    U

    University of London

    How to Finance and Grow Your Startup – Without VC

    Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Business Strategies, Case Studies, Revenue Management, Market Dynamics, Finance

    4.6
    Rating, 4.6 out of 5 stars
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    473 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    E

    EDUCBA

    Apply Artificial Intelligence Using Python for Beginners

    Skills you'll gain: AI Workflows, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Edureka

    Software Testing Life Cycle (STLC) Fundamentals

    Skills you'll gain: Test Planning, Software Testing, Debugging, Test Case, Issue Tracking, Functional Testing, Unit Testing, Software Quality Assurance, System Testing, Test Tools, Acceptance Testing, Integration Testing, Test Driven Development (TDD), Test Automation, Regression Testing, Quality Assurance, Waterfall Methodology, Agile Methodology, Python Programming

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, Inside Sales, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    461 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Data Modelling Essentials

    Skills you'll gain: Data Modeling, Power BI, Data Manipulation, Data Literacy, Database Design, Data Transformation, Data Integration, Star Schema, Data Cleansing, Relationship Building

    Beginner · Course · 1 - 4 Weeks

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • RAG Systems in Practice: Edureka
  • Getting Started with Unity and Building the Game Foundation: Packt
  • Optimize GenAI Performance: Monitor, Measure, Maintain: Coursera
  • Automate AI Anomaly Detection & Response: Coursera
  • User Experience Research and Design: University of Michigan
  • Essential Google Cloud Infrastructure: Core Services: Google Cloud
  • How to Finance and Grow Your Startup – Without VC: University of London
  • Apply Artificial Intelligence Using Python for Beginners: EDUCBA
  • Software Testing Life Cycle (STLC) Fundamentals: Edureka
  • Sales Excellence: Coursera

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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