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    Results for "customer value mapping"

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create a Process Map using a Canva Template

      Skills you'll gain: Process Mapping, Project Design, Content Creation, Presentations, User Accounts, Business

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      113 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System

      Skills you'll gain: Medicare, Care Management, Medical Management, Primary Care, Health Systems, Health Care Administration, Nursing Management, Health Care, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Health Policy, Long Term Care, Value Propositions, Patient Education and Support, Continuous Quality Improvement (CQI), Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      180 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales & Marketing Alignment

      Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Gap Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      81 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IE Business School

      Marketing Management Essentials: Market Analysis

      Skills you'll gain: Market Opportunities, Market Analysis, Market Research, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Strategic Thinking, Business Strategy, Analysis, Business Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Reimbursement Models

      Skills you'll gain: ICD Coding (ICD-9/ICD-10), Medical Billing and Coding, Revenue Cycle Management, Health Information Management, Payment Systems, Health Policy, Health Care, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Medicare, Risk Management, Public Health

      4.4
      Rating, 4.4 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Foundations of marketing analytics

      Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Advanced Analytics, Marketing Strategies, Business Analytics, Market Research, Customer Insights, R Programming, Data-Driven Decision-Making, Target Market, Data Analysis, Predictive Analytics, Statistical Analysis, Statistical Modeling, Predictive Modeling, Customer Relationship Management, Statistical Methods, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      761 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Meaningful Marketing Insights

      Skills you'll gain: Pivot Tables And Charts, Marketing Analytics, Descriptive Statistics, Microsoft Excel, Regression Analysis, Data Analysis, Data-Driven Decision-Making, Marketing, Marketing Effectiveness, Exploratory Data Analysis, Consumer Behaviour, Statistical Analysis, Data Manipulation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      286 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance For Everyone: Value

      Skills you'll gain: Finance, Financial Analysis, Financial Market, Cash Flows, Financial Modeling, Investments, Business Valuation, Risk Management, Market Dynamics, Risk Analysis, Market Trend, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      249 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Explanation of Service Value System & its Components

      Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      58 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…678…252

    In summary, here are 10 of our most popular customer value mapping courses

    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Create a Process Map using a Canva Template: Coursera Project Network
    • SAP Customer Engagement and Discovery: SAP
    • Value-Based Care: Introduction to Value-Based Care and the U.S. Healthcare System: University of Houston
    • Sales & Marketing Alignment: Fundação Instituto de Administração
    • Marketing Management Essentials: Market Analysis: IE Business School
    • Value-Based Care: Reimbursement Models: University of Houston
    • Foundations of marketing analytics: ESSEC Business School
    • Meaningful Marketing Insights: Emory University
    • GenAI for Customer Communication: Coursera Instructor Network

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