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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Board Infinity

    Introduction to Technical Writing

    Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Professional Networking, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Portfolio Management, Target Audience, Visual Design, Design, Augmented and Virtual Reality (AR/VR), Data Ethics, Ethical Standards And Conduct, Multimedia, Content Management

    4.3
    Rating, 4.3 out of 5 stars
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    412 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Modern Data Analytics with Python, Excel & Generative AI

    Skills you'll gain: Business Intelligence, Excel Macros, Pandas (Python Package), Prompt Engineering, Forecasting, Data Storytelling, Time Series Analysis and Forecasting, Regression Analysis, Data Quality, ChatGPT, Microsoft Excel, Data Ethics, Generative AI, Data Analysis, Report Writing, Interactive Data Visualization, Data Modeling, Exploratory Data Analysis, Data Visualization, Statistical Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    389 reviews

    Intermediate · Specialization · 3 - 6 Months

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    Emory University

    Generative AI in Marketing

    Skills you'll gain: Generative AI, Customer Acquisition Management, Customer Engagement, Marketing Effectiveness, Prompt Engineering, Brand Marketing, ChatGPT, Intellectual Property, Content Creation, Legal Risk

    4.7
    Rating, 4.7 out of 5 stars
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    18 reviews

    Beginner · Course · 1 - 4 Weeks

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    University of Pennsylvania

    Decision-Making and Scenarios

    Skills you'll gain: Data-Driven Decision-Making, Forecasting, Financial Modeling, Financial Statements, Decision Making, Capital Budgeting, Financial Analysis, Return On Investment, Cash Flows, New Business Development, Risk Analysis, Income Statement, Balance Sheet, Spreadsheet Software

    4.6
    Rating, 4.6 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

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    PwC

    Data Analysis and Presentation Skills: the PwC Approach Final Project

    Skills you'll gain: Presentations, Customer Analysis, Data Visualization, Data Presentation, Microsoft PowerPoint, Target Audience, Business Consulting, Microsoft Excel, Data Storytelling, Business Analysis, Data Analysis, Pivot Tables And Charts, Dashboard, Constructive Feedback

    4.7
    Rating, 4.7 out of 5 stars
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    256 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Creating a Free Business Page with Blogger

    Skills you'll gain: Blogs, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media, Content Marketing, Content Creation, Content Management Systems, Business Writing, Marketing

    4.6
    Rating, 4.6 out of 5 stars
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    252 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    ESSEC Business School

    L'entrepreneuriat social: faire son business plan

    Skills you'll gain: Business Modeling, Market Research, Business Planning, Entrepreneurship, Sustainable Business, Key Performance Indicators (KPIs), Marketing, Performance Measurement, Target Market, Customer Analysis, Stakeholder Analysis, Business Development, Needs Assessment, Social Work, Target Audience, Product Marketing, Entrepreneurial Finance, Governance, Financial Forecasting

    4.5
    Rating, 4.5 out of 5 stars
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    122 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Northwestern University

    Content, Advertising & Social IMC

    Skills you'll gain: Integrated Marketing Communications, Social Media Marketing, Content Marketing, Social Media, Social Media Strategy, Earned Media, Owned Media, Paid media, Facebook, Content Creation, Drive Engagement, Digital Media Strategy, Advertising, Digital Advertising, Global Marketing, Marketing Strategies, Key Performance Indicators (KPIs), Customer Engagement, A/B Testing

    4.7
    Rating, 4.7 out of 5 stars
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    1.1K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Coursera

    Generative AI for Sales

    Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting

    4.2
    Rating, 4.2 out of 5 stars
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    29 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    How to Set Up a Facebook Ads Campaign

    Skills you'll gain: Target Audience, Facebook, Advertising Campaigns, Social Media Campaigns, Campaign Management, Social Media, Social Media Management, Paid media, Social Media Marketing, Advertising, Marketing Budgets, Digital Advertising, Marketing, Digital Marketing, Budgeting

    4.7
    Rating, 4.7 out of 5 stars
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    421 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    I

    IESE Business School

    Strategy and Sustainability

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Strategy, Sustainability Reporting, Environmental Issue, Strategic Thinking, Strategic Decision-Making, Compliance Management, Stakeholder Engagement, Consumer Behaviour

    4.7
    Rating, 4.7 out of 5 stars
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    570 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Keller Williams

    The Principles of Real Estate

    Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Sales Process, Client Services, Sales Prospecting, Prioritization, Goal Setting, Market Data, Market Analysis, Calendar Management, Market Trend, Compensation Management

    4.8
    Rating, 4.8 out of 5 stars
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    149 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer insights

customer insights: quantitative techniques
customer insights: new product development orientation
genai for customer insights
enhancing customer insights with generative ai
genai for marketing and customer insights
genai for customer analytics and insights with june
1…757677…303

In summary, here are 10 of our most popular customer insights courses

  • Introduction to Technical Writing: Board Infinity
  • Modern Data Analytics with Python, Excel & Generative AI: Coursera
  • Generative AI in Marketing: Emory University
  • Decision-Making and Scenarios: University of Pennsylvania
  • Data Analysis and Presentation Skills: the PwC Approach Final Project: PwC
  • Creating a Free Business Page with Blogger: Coursera
  • L'entrepreneuriat social: faire son business plan: ESSEC Business School
  • Content, Advertising & Social IMC: Northwestern University
  • Generative AI for Sales: Coursera
  • How to Set Up a Facebook Ads Campaign: Coursera

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