
Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Desktop Support, Practice Management Software, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking, Technical Communication
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Email Automation, Productivity, Productivity Software, Organizational Skills, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Email Marketing, Campaign Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Code Review, GitHub, Git (Version Control System), Version Control, Docker (Software), Software Development Tools, Continuous Integration, Containerization, Bioinformatics, Informatics, Automation, Data Analysis, R Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Performance Tuning, Software Installation, Microsoft Office, Technical Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, AI Personalization, Case Studies, HubSpot CRM, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Campaign Management, Target Audience, Content Marketing, Marketing Materials, Drive Engagement, Marketing Communications, Marketing
Beginner · Guided Project · Less Than 2 Hours