Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Physics, Data Storage Technologies, Emerging Technologies, Technical Communication, Physical Science, Computational Thinking, Image Analysis, Engineering, Scientific, and Technical Instruments, General Science and Research, Data Analysis Software
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Technical Writing, Version Control, Engineering Documentation, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Descriptive Statistics
Beginner · Specialization · 1 - 3 Months

EDUCBA
Skills you'll gain: Technical Drawing, Engineering Drawings, Mechanical Drawings, Computer Aided Three-Dimensional Interactive Application (CATIA), Assembly Drawing, 3D Modeling, Mechanical Design, Drafting and Engineering Design, Computer-Aided Design, Visualization (Computer Graphics), File Management, Engineering Design Process, Interoperability, User Interface (UI)
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Patient Evaluation, Patient Communication, Parent Communication, Child Development, Psychiatric Assessments, Clinical Assessment, Pediatrics, Family Support, Psychiatry, Working With Children, Mental Health Diseases and Disorders, Patient Observation
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Hardware Design, Security Engineering, Computer Hardware, Hardware Architecture, Threat Modeling, Threat Detection, Cybersecurity, Vulnerability Assessments, Application Specific Integrated Circuits, Exploit development, Cryptography, Systems Design, Encryption, Exploitation techniques, Technical Design, Emerging Technologies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Social Media Management, Social Media, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Web Analytics and SEO, Online Advertising, Social Media Campaigns, Digital Media Strategy, Paid media, Content Creation, Customer Retention, Search Engine Optimization, Presentations, Instagram, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Income Statement, Operating Cost, Cost Management, Inventory Accounting, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Accounting, Product Planning, Resource Allocation, Product Assortment, Depreciation, Financial Accounting, Production Process, Financial Statements, Price Negotiation, Capacity Management, Decision Making
Beginner · Specialization · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Metadata Management, Data Architecture, Data Governance, Data Quality, Data Integrity, Data Collection, Data Ethics, Version Control
Mixed · Course · 1 - 3 Months