Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting
Beginner · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Data Sharing, Data Management, Data Storage, File Management, Data Security, Information Management, Metadata Management, Data Architecture, Data Governance, Data Quality, Data Integrity, Data Collection, Data Ethics, Version Control
Mixed · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Land Management, Economics, Business Economics, Natural Resource Management, Environmental Resource Management, Water Resource Management, Environmental Policy, Supply And Demand, Cost Benefit Analysis, Policy Analysis, Climate Change Adaptation, Market Dynamics
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Responsible AI, Emotional Intelligence, Technical Writing, Business Communication, Google Gemini, Anthropic Claude, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications
Intermediate · Specialization · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Pollution Prevention, Environmental Monitoring, Environmental Engineering, Epidemiology, Pulmonology, Sustainable Development, Public Health, Respiration, Health Disparities, Environmental Science, Climate Change Mitigation, Vulnerability
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales, Business Planning, Sales Training, Case Studies, Account Strategy, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Product Planning, Competitive Intelligence, Business Marketing, Customer Relationship Building, Business Strategy
Intermediate · Specialization · 3 - 6 Months

The University of Sydney
Skills you'll gain: Critical Thinking, Deductive Reasoning, Analytical Skills, Writing, Research, Higher Education, Complex Problem Solving
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Technical Management, Project Management, Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Deep Learning, Recruitment, Sales
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Lifelong Learning, Family Support, Disabilities, Working With Children, Caregiving, Training Programs, Human Learning, Patient Education and Support, Special Education, Child Development, Advocacy, Curriculum Planning, Care Coordination, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Object Oriented Programming (OOP), Network Routing, Computational Thinking, Application Development, Debugging
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration
Beginner · Guided Project · Less Than 2 Hours