Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, Web Applications, UI Components, User Interface (UI) Design, Javascript, Mobile Development, Animations

Skills you'll gain: Cybersecurity, Cyber Attacks, Computer Security Awareness Training, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Security Awareness, Data Security, Personally Identifiable Information, Email Security, Cyber Risk, Malware Protection, General Data Protection Regulation (GDPR), Information Privacy, Multi-Factor Authentication, Identity and Access Management

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Generative AI, Computer Security, Secure Coding, Security Engineering, Hardening, Application Security, Cyber Engineering, Responsible AI, Security Testing, Threat Modeling, Security Awareness, Security Controls

Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications

Skills you'll gain: Apache Hive, Apache Hadoop, Data Warehousing, SQL, Performance Tuning, Databases, Query Languages, Database Management, Extensible Markup Language (XML), Data Processing, Data Transformation, Data Manipulation

Skills you'll gain: Sustainable Development, Sustainable Technologies, Materials science, Education Software and Technology, Water Sustainability, Engineering, Scientific, and Technical Instruments, Environmental Engineering, Chemistry, Solution Design, Biomedical Engineering, Emerging Technologies, Innovation, Electronics, Healthcare Ethics, Safety Standards, Experimentation, Teamwork, Physics

Skills you'll gain: Digital Transformation, DevOps, Agile Product Development, Agile Methodology, Product Development, Team Building, Organizational Development, Meeting Facilitation, Technical Management, Continuous Improvement Process

Skills you'll gain: Jupyter, Programming Principles, Computer Programming, Python Programming, Development Environment, Software Installation, Data Structures, Data Science, Software Documentation, Debugging

Skills you'll gain: Database Design, Relational Databases, Data Modeling, Database Management Systems, Databases, Oracle Databases, SQL, Query Languages, PostgreSQL, Systems Design

Skills you'll gain: Minitab, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Descriptive Statistics, Statistical Analysis, Predictive Modeling, Analytics, Predictive Analytics, Data-Driven Decision-Making, Exploratory Data Analysis, Statistical Methods, Statistical Inference

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication