Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, User Experience Design, User Research, Human Centered Design, New Product Development, Design Thinking, Generative AI, Solution Design, Innovation, Machine Learning, Prototyping, Problem Management
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend
Intermediate · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology
Beginner · Course · 1 - 3 Months
Dassault Systèmes
Skills you'll gain: Assembly Drawing, 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, Engineering Drawings, Mechanical Design, Technical Design, Mechanical Engineering
Beginner · Specialization · 3 - 6 Months

Hebrew University of Jerusalem
Skills you'll gain: Social Studies, Demography, Political Sciences, International Relations, Sociology, Anthropology, World History, Cultural Diversity, Governance, Economics, Conflict Management
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Control Systems, Structural Analysis, Digital Transformation, Engineering Analysis, Communication Systems, Mathematical Modeling, Engineering Design Process, Simulation and Simulation Software, Technology Strategies, Computer Networking
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Electric Power Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Systems Of Measurement, Sustainable Technologies, Case Studies, Reliability, Market Dynamics, Emerging Technologies, Scalability, Systems Integration, Capacity Management
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Intrusion Detection and Prevention, Security Management, Disaster Recovery
Beginner · Course · 1 - 4 Weeks
Pontificia Universidad Católica de Chile
Skills you'll gain: Feasibility Studies, Knowledge Transfer, Intellectual Property, Technology Strategies, Commercialization, Technical Management, New Product Development, Innovation, Entrepreneurship, Market Analysis
Beginner · Course · 1 - 4 Weeks