Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, Low Voltage, High Voltage, Electrical Equipment, Electrical Wiring, Electrical Safety, Three-Phase, HVAC, Basic Electrical Systems, Mechanical Design, Wiring Diagram, Schematic Diagrams, Construction, Civil Engineering, Safety Standards, Technical Standard
Intermediate · Specialization · 3 - 6 Months

Google - Spectrum Sharing
Skills you'll gain: Public Key Infrastructure, Wireless Networks, Technical Communication, Key Management, Communication Systems, Infrastructure Security, Network Infrastructure, Global Positioning Systems, System Implementation, System Configuration, Telecommunications, Geospatial Information and Technology, Record Keeping, Verification And Validation, Data Entry, Data Validation
Mixed · Course · 1 - 3 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Threat Detection, Event Monitoring, Business Continuity, System Monitoring, Verification And Validation, Technical Communication
Beginner · Course · 1 - 3 Months

Codio
Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Ubuntu, Linux Commands, Operating Systems, Systems Administration, Shell Script, File Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: User Experience Design, User Research, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Technical Communication, Wireframing, Storyboarding, Persona Development, Requirements Analysis, Adobe Photoshop
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, LLM Application, Data-Driven Decision-Making, Employee Engagement, Recruitment, Performance Appraisal, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Materials science, Mechanical Engineering, Engineering, Chemistry, Physics, Manufacturing Processes, Thermal Management, Chemical Engineering, Experimentation, Laboratory Research
Intermediate · Course · 3 - 6 Months

L&T EduTech
Skills you'll gain: Design Reviews, Autodesk Revit, Building Information Modeling, Visualization (Computer Graphics), Augmented and Virtual Reality (AR/VR), Engineering Analysis, Architectural Engineering, Coordination, Autodesk, Structural Engineering, Construction Management, Construction, Technical Standard
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: User Interface (UI), Interactive Design, Computer Graphics, Video Game Development, Mobile Development, Visualization (Computer Graphics), Animation and Game Design, Music, Application Development, Multimedia, Computer Programming
Mixed · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Systems, Community Health, Health Policy, Program Evaluation, Infectious Diseases, Data Collection, Trend Analysis
Beginner · Course · 1 - 4 Weeks