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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    JSON and Natural Language Processing in PostgreSQL

    Skills you'll gain: PostgreSQL, JSON, Text Mining, Query Languages, SQL, Databases, Natural Language Processing, Database Management, Data Processing, Application Programming Interface (API), Data Storage, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    148 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Santa Cruz

    Data-Driven Animation for Science Communication

    Skills you'll gain: Data Visualization, Scientific Visualization, Data Literacy, Data Visualization Software, Animations, Data Presentation, Video Editing, Data Storytelling, Adobe After Effects, Graphics Software, Visualization (Computer Graphics), Infographics, Storyboarding, Adobe Premiere, Peer Review, Motion Graphics, Autodesk Maya, Post-Production, Computer Graphic Techniques, Professional Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Executive Data Science Capstone

    Skills you'll gain: Project Management, Data Management, Data Science, Data-Driven Decision-Making, Data Presentation, Technical Communication, Project Implementation, Data Analysis, Team Building, Team Management, Solution Delivery, Cross-Functional Team Leadership, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Introduction to Engineering Design

    Skills you'll gain: Computer-Aided Design, Engineering Design Process, Engineering, Engineering Practices, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, User Centered Design, Analytical Skills, User Feedback, Emerging Technologies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Financial Forecasting and Reporting

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Financial Reporting, Financial Forecasting, Financial Management, Cash Flows, Financial Market

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    75 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    App Design and Development for iOS

    Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, Application Design, Application Development, User Interface (UI), Interaction Design, Animations, Computer Graphics, Persistence, Network Model, Data Storage

    4.1
    Rating, 4.1 out of 5 stars
    ·
    269 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Software Design as an Element of the Software Development Lifecycle

    Skills you'll gain: Software Design, Software Development Life Cycle, Application Security, Technical Design, Software Architecture, Software Development Methodologies, Conceptual Design, Requirements Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    253 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Korea Advanced Institute of Science and Technology(KAIST)

    Math for AI beginner part 1 Linear Algebra

    Skills you'll gain: Linear Algebra, Artificial Intelligence, Applied Mathematics, Deep Learning, Machine Learning, Supervised Learning, Mathematical Modeling

    4.4
    Rating, 4.4 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 with Generative AI

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft 365, Data Visualization Software, Data Synthesis, Spreadsheet Software, Microsoft Word, Excel Formulas, Collaborative Software, Sales Presentations, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera

    Building an Ecosystem model with Insight Maker

    Skills you'll gain: Simulation and Simulation Software, Systems Thinking, Visualization (Computer Graphics), Data Modeling, Mathematical Modeling, Biology, Systems Analysis, Environment, Storytelling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    202 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Introduction to AWS Cloud Careers

    Skills you'll gain: Public Cloud, Cloud Computing Architecture, Cloud Computing, Application Programming Interface (API), Cloud Services, Scalability, Cloud Platforms, Amazon Web Services, Infrastructure As A Service (IaaS), Technical Services, Systems Administration, Solution Architecture, Security Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    79 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • JSON and Natural Language Processing in PostgreSQL: University of Michigan
  • Data-Driven Animation for Science Communication: University of California, Santa Cruz
  • Executive Data Science Capstone: Johns Hopkins University
  • Introduction to Engineering Design : Starweaver
  • GenerativeAI for Customer Success: Coursera
  • Financial Forecasting and Reporting: University of Colorado Boulder
  • App Design and Development for iOS: University of Toronto
  • Software Design as an Element of the Software Development Lifecycle: University of Colorado System
  • Math for AI beginner part 1 Linear Algebra: Korea Advanced Institute of Science and Technology(KAIST)
  • Microsoft 365 with Generative AI: Microsoft

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