Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education
Mixed · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Team Building, Interpersonal Communications, Intercultural Competence, Verbal Communication Skills, Target Audience, Team Management, Business Writing, Strategic Communication, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Trustworthiness, Engineering Management, Team Management, Technical Management, Non-Verbal Communication, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Engineering Management, Product Planning, Product Management, Innovation, Agile Product Development, Market Research, Sustainable Business, Prototyping, Team Management, Product Roadmaps, Marketing, Market Opportunities, Sustainable Design, Conceptual Design, Product Lifecycle Management
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Sustainable Business, Sustainability Reporting, Sustainable Design, Corporate Sustainability, Sustainable Technologies, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Sustainable Development, Energy and Utilities, Sustainability Standards, Business Reporting, Annual Reports, Organizational Leadership, Strategic Leadership, Business Leadership, Product Engineering, Leadership, Environment, Environmental Management Systems, Environmental Engineering
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Storytelling, Communication, Interpersonal Communications, Concision, Enthusiasm
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Technical Management, Engineering Management, Meeting Facilitation, Decision Making, Team Leadership, Team Building, Team Management, Leadership, Goal Setting, Discussion Facilitation, Delegation Skills, People Development, Communication, Recruitment
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Software As A Service, Scalability, Amazon Web Services, Cloud Applications, Cloud Development, Amazon S3, Cloud Hosting, Amazon Elastic Compute Cloud, Cloud Management, Application Security, Systems Integration, Multi-Tenant Cloud Environments, Cloud Security, Performance Tuning, Load Balancing
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Testing, Maintainability, Test Tools, Software Testing, Code Review, Test Automation, Software Technical Review, Test Planning, Software Quality (SQA/SQC), Scripting, Risk Analysis, Software Quality Assurance, Continuous Integration, CI/CD, Regression Testing, Code Coverage, Test Case, Unit Testing, Quality Assurance, Security Testing
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Performance Management
Beginner · Course · 1 - 4 Weeks