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  • Customer Experience Improvement

Results for "customer experience improvement"


  • G

    Google Cloud

    Implement the User Experience for your AppSheet App

    Skills you'll gain: Application Design, Data Mapping, Data Visualization, Google Workspace, Geospatial Mapping, Google Cloud Platform, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    AI-powered Customer Intelligence with Microsoft Copilot

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Customer Analysis, Competitive Analysis, Microsoft 365, Sales Development, Persona Development, Sales Strategy, Customer Data Management, Customer Relationship Management (CRM) Software, Sales, Data Cleansing, Data Quality, Anomaly Detection, Generative Adversarial Networks (GANs), Personalized Service, Marketing Design, Sales Enablement, Marketing Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    71 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Web Design and User Experience Engineering Part 2

    Skills you'll gain: Agile Methodology, React.js, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, Front-End Web Development, Web Development, Wireframing, Web Applications, HTML and CSS, Application Deployment, Responsive Web Design, Javascript

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

    Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, User Centered Design, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    198 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience strategy (CX), Customer experience improvement, Market Research, Branding, Advertising, Public Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Experience Essentials: Unlocking the UX Process with Miro

    Skills you'll gain: User Experience Design, User Centered Design, Prototyping, UI/UX Research, Miro AI, Wireframing, User Research, Design Thinking

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)

    Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Standards, Safety Training, Health Care, Healthcare Industry Knowledge, Health Care Administration, Quality Improvement, Continuous Quality Improvement (CQI), Problem Management, Risk Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Generate a User Experience (UX) Onboarding Map in Miro

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Experience, User Flows, User Experience Design, Usability, Miro AI, User Centered Design, Process Mapping, User Research, User Feedback, Brand Awareness, Business Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

    4.4
    Rating, 4.4 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)

    Skills you'll gain: Patient Safety, Institutional Review Board (IRB), Healthcare Project Management, Safety Standards, Patient Education and Support, Intensive Care Unit, Continuous Quality Improvement (CQI), Risk Management, Infection Control, Teamwork

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Print and Digital Elements of Design: Branding and User Experience

    Skills you'll gain: Color Theory, Graphic Design, Typography, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Design Elements And Principles, Web Design and Development, Adobe Photoshop, Image Quality

    4.7
    Rating, 4.7 out of 5 stars
    ·
    269 reviews

    Beginner · Course · 1 - 4 Weeks

1…151617…587

In summary, here are 10 of our most popular customer experience improvement courses

  • Implement the User Experience for your AppSheet App: Google Cloud
  • AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
  • Web Design and User Experience Engineering Part 2: Northeastern University
  • Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Experience Essentials: Unlocking the UX Process with Miro: Coursera
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I): Johns Hopkins University
  • Generate a User Experience (UX) Onboarding Map in Miro : Coursera
  • Preparing for Your Retail Customer Service Role: CVS Health

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