Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Leadership, Program Management, Risk Management, Communication
Beginner · Course · 1 - 4 Weeks

SAS
Skills you'll gain: Predictive Modeling, Predictive Analytics, Responsible AI, Data Ethics, Data-Driven Decision-Making, Machine Learning, Applied Machine Learning, Business Ethics, Decision Tree Learning, Business Analytics, Artificial Intelligence, Performance Analysis, Data Science, Social Justice
Beginner · Course · 1 - 3 Months

Unilever
Skills you'll gain: Descriptive Analytics, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, Agile Methodology, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming
Beginner · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Drug Interaction, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Drug Development, Medication Administration, Pharmaceutical Terminology, Clinical Research, Laboratory Research
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: File Systems, Operating Systems, Data Integrity, Debugging, Systems Design, Distributed Computing, Data Storage, C (Programming Language), System Programming, Computer Systems, Command-Line Interface, Data Security, Computer Hardware, Scalability, Version Control
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Energy and Utilities, Electrical Power, Electrical Systems, Chemistry, Sustainable Technologies, System Requirements, Technical Standard, Manufacturing and Production, Engineering Calculations, Performance Testing
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Cloud Computing, Amazon S3, Amazon Web Services, Cloud Storage, Cloud Services, Cloud Infrastructure, Amazon Elastic Compute Cloud, Technology Strategies, Product Management, Scalability, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Constructive Feedback, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Proactivity
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development
Beginner · Course · 1 - 3 Months

Dassault Systèmes
Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), Drafting and Engineering Design, Mechanical Design, Engineering Drawings, Issue Tracking, Technical Drawing, Mechanical Drawings, Assembly Drawing, 3D Modeling, Computer-Aided Design, Collaborative Software, Document Management, Mechanical Engineering, Product Lifecycle Management, Geometric Dimensioning And Tolerancing, Product Engineering, Microsoft Office, Team Building, 3D Assets, Product Family Engineering
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: HVAC, Building Services Engineering, Equipment Design, Thermal Management, Mechanical Engineering, Facility Repair And Maintenance, Mechanical Design, Energy and Utilities, Safety Standards, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 3 Months