Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Process Analysis, Sustainable Business, Capacity Management, Customer experience improvement, Case Studies
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Hydrology, Environmental Monitoring, Civil Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Continuous Monitoring, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Monitoring, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Artificial Neural Networks, Convolutional Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Computer Graphics, Computational Thinking, Deep Learning, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pseudocode, Computational Thinking, Debugging, Algorithms, Programming Principles, Front-End Web Development, Javascript, Computer Programming, Data Structures, Web Development
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Generative AI, Artificial Intelligence, AI Product Strategy, Machine Learning, Machine Learning Methods, Model Evaluation, Data Literacy, Artificial Neural Networks, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Visionary, Organizational Change, Business Transformation, Strategic Leadership, Innovation, Process Analysis, Leadership and Management, Business Process Reengineering, Business Workflow Analysis, Adaptability
Intermediate · Guided Project · Less Than 2 Hours

Goodwill Industries International
Skills you'll gain: digital literacy, Cultural Responsiveness, Community Outreach, Training Programs, Relationship Building, Active Listening, Cultural Diversity, Computer Literacy, Disabilities, Workforce Development, Community Development, Web Content Accessibility Guidelines, Diversity Awareness, Curriculum Planning, Needs Assessment, Digital Communications, Rapport Building, Professional Development, Ethical Standards And Conduct, Program Evaluation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Model Evaluation, ChatGPT, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, Data Preprocessing, Image Analysis, Machine Learning Methods, Data Import/Export, Machine Learning, Python Programming, Performance Tuning, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Multi-Cloud, Data Architecture, Data Flow Diagrams (DFDs), Multi-Tenant Cloud Environments, Dataflow, Data Management, Regulatory Compliance, Information Architecture, Data Infrastructure, AI Enablement, Data Integration, Data Strategy, Data Science, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Customer Analysis, Business Strategy, Competitive Analysis, Strategic Thinking, Organizational Strategy, Strategic Decision-Making, Corporate Strategy, Healthcare Industry Knowledge, Market Analysis, Operational Analysis, Business, Case Studies, Company, Product, and Service Knowledge, Environmental Management Systems, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks