Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Advanced Analytics, Budget Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Revenue Management, Demand Planning, Sustainable Business, Revenue Forecasting, Financial Statement Analysis, Financial Analysis, Sustainability Reporting, Analysis
Beginner · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: FinTech, Financial Inclusion, Financial Services, Mobile Banking, Banking Services, Data Sharing, Financial Regulation, Application Programming Interface (API), Financial Data, Banking, Payment Systems, International Finance, Retail Banking, API Design, Finance, Interoperability, Open Source Technology, Strategic Thinking, Data Access, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, User Story, Backlogs, Goal Setting, Team Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Model Evaluation, Random Forest Algorithm, Keras (Neural Network Library), Tensorflow, Deep Learning, Artificial Neural Networks, Decision Tree Learning, Scikit Learn (Machine Learning Library), Machine Learning, Regression Analysis, Classification Algorithms, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Dashboard, PySpark, SQL, Apache Spark, Data Management, Data Transformation, Version Control
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Target Audience, Communication Planning, Professional Development, Strategic Communication, Communication Strategies, Communication, Project Management, Stakeholder Engagement, Constructive Feedback, Team Building, Stakeholder Analysis, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Marketing, Target Audience, Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative AI Agents, AI Orchestration, Agentic systems, Agentic Workflows, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Software Development Tools, Python Programming
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months