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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    Starweaver

    Foundations of Hotel Budgeting and Forecasting

    Skills you'll gain: Advanced Analytics, Budget Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Revenue Management, Demand Planning, Sustainable Business, Revenue Forecasting, Financial Statement Analysis, Financial Analysis, Sustainability Reporting, Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Saïd Business School, University of Oxford

    Designing the Future of Finance

    Skills you'll gain: FinTech, Financial Inclusion, Financial Services, Mobile Banking, Banking Services, Data Sharing, Financial Regulation, Application Programming Interface (API), Financial Data, Banking, Payment Systems, International Finance, Retail Banking, API Design, Finance, Interoperability, Open Source Technology, Strategic Thinking, Data Access, General Data Protection Regulation (GDPR)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    SkillUp

    Practice Exam for Certified Scrum Master (CSM) Certification

    Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, User Story, Backlogs, Goal Setting, Team Management

    4.9
    Rating, 4.9 out of 5 stars
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    58 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Starweaver

    Hotel Digital Marketing and Social Media Strategy

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Social Media Content, Search Engine Optimization, Social Media Strategy, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Key Performance Indicators (KPIs), Customer Engagement

    3.8
    Rating, 3.8 out of 5 stars
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    23 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Duke University

    Explainable Machine Learning (XAI)

    Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Artificial Intelligence, Model Evaluation, Python Programming, Applied Machine Learning, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks

    4.7
    Rating, 4.7 out of 5 stars
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    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Applied Scrum for Agile Project Management

    Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Team Performance Management, Agile Product Development, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management

    4.3
    Rating, 4.3 out of 5 stars
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    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    LearnQuest

    Neural Networks and Random Forests

    Skills you'll gain: Model Evaluation, Random Forest Algorithm, Keras (Neural Network Library), Tensorflow, Deep Learning, Artificial Neural Networks, Decision Tree Learning, Scikit Learn (Machine Learning Library), Machine Learning, Regression Analysis, Classification Algorithms, Python Programming

    3.2
    Rating, 3.2 out of 5 stars
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    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Data Management with Databricks: Big Data with Delta Lakes

    Skills you'll gain: Databricks, Data Lakes, Data Pipelines, Data Integration, Dashboard, PySpark, SQL, Apache Spark, Data Management, Data Transformation, Version Control

    4.1
    Rating, 4.1 out of 5 stars
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    32 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Effective Communication for Project Stakeholders and Teams

    Skills you'll gain: Stakeholder Communications, Target Audience, Communication Planning, Professional Development, Strategic Communication, Communication Strategies, Communication, Project Management, Stakeholder Engagement, Constructive Feedback, Team Building, Stakeholder Analysis, Storytelling

    4.5
    Rating, 4.5 out of 5 stars
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    28 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Measure a Marketing Strategy using Facebook Insights

    Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Marketing, Target Audience, Research

    4.7
    Rating, 4.7 out of 5 stars
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    49 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Multi-Agent Development with AutoGen

    Skills you'll gain: Generative AI Agents, AI Orchestration, Agentic systems, Agentic Workflows, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Software Development Tools, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
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    63 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Product Management

    Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story

    3.9
    Rating, 3.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer success courses

  • Foundations of Hotel Budgeting and Forecasting: Starweaver
  • Designing the Future of Finance: Saïd Business School, University of Oxford
  • Practice Exam for Certified Scrum Master (CSM) Certification: SkillUp
  • Hotel Digital Marketing and Social Media Strategy: Starweaver
  • Explainable Machine Learning (XAI): Duke University
  • Applied Scrum for Agile Project Management: University of Maryland, College Park
  • Neural Networks and Random Forests: LearnQuest
  • Data Management with Databricks: Big Data with Delta Lakes: Coursera
  • Effective Communication for Project Stakeholders and Teams: University of Maryland, College Park
  • Measure a Marketing Strategy using Facebook Insights: Coursera

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