Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Organizational Change, Change Management, Business Modeling, Technology Strategies, Enterprise Architecture, Cloud Computing Architecture, Governance, Business Technologies, Data-Driven Decision-Making, Workforce Development, Cybersecurity
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Social Media Marketing, Cost Control, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Active Listening, Responsible AI, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Organizational Change, Interpersonal Communications, Emotional Intelligence, Stakeholder Engagement, Google Gemini, Anthropic Claude, Generative AI, Change Management, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
Intermediate · Specialization · 1 - 4 Weeks

Duke University
Skills you'll gain: Loans, FinTech, Payment Systems, Key Management, Cryptography, Digital Assets, Market Liquidity, Financial Trading, Transaction Processing
Intermediate · Course · 1 - 4 Weeks
University of Rochester
Skills you'll gain: Production Process, Economics, Cost Control, Business Economics, Market Dynamics, Market Share, Market Analysis, Operational Efficiency, Supply And Demand, Profit and Loss (P&L) Management, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Emergency Response, Crisis Intervention, Safety and Security, Hazard Communication (HazCom), Risk Management, Social Determinants Of Health, Media and Communications, Public Health, Vulnerability, Community Development, Cultural Diversity
Beginner · Course · 1 - 4 Weeks
University of Rochester
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Consumer Behaviour, Resource Allocation, Cost Benefit Analysis, Market Analysis, Policy Analysis, Decision Making, Budgeting
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Change Management, Organizational Change, Responsible AI, Business Transformation, Generative AI, AI Product Strategy, Organizational Leadership, Workforce Development, Scalability, Innovation, Stakeholder Management, Stakeholder Analysis, Employee Training, Leadership, Strategic Decision-Making, Cross-Functional Collaboration, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Data Analysis, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment
Beginner · Course · 1 - 4 Weeks