Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Microsoft Excel, Microsoft Office, Spreadsheet Software, File Management, Data Entry, Productivity Software

Skills you'll gain: Talent Management, Human Capital, People Management, Human Resources Management and Planning, People Development, Talent Acquisition, Employee Performance Management, Recruitment

Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Composure

Skills you'll gain: Canva (Software), Marketing Design, Social Media Marketing, Social Media Content, Social Media, Marketing Materials, Color Matching, Graphic Design, Design, User Accounts

Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphics Software, Graphic Design, Design, User Accounts, Data Sharing, Content Creation, File Management, Editing, Marketing

Skills you'll gain: Game Theory, Strategic Decision-Making, Business Strategy, Target Market, Organizational Strategy, Business Modeling, Competitive Analysis, Management Consulting, Market Analysis, Portfolio Management, Growth Strategies

Skills you'll gain: Financial Statements, Financial Analysis, Accounting, Income Statement, Generally Accepted Accounting Principles (GAAP), Financial Reporting, Financial Accounting, Balance Sheet, Budgeting, Cash Flows

Skills you'll gain: Collaborative Software, Data Sharing

Skills you'll gain: Canva (Software), Graphic Design, Logo Design, Graphic and Visual Design Software, Design, Graphic and Visual Design, Creative Design, Multimedia

Skills you'll gain: Facebook, Customer Engagement, Customer Insights, Marketing Analytics, Target Audience, Social Media Content, Social Media Marketing, Advertising, Social Media, Drive Engagement, Social Media Management, Social Media Campaigns, Marketing, Content Marketing, Customer Communications Management

Skills you'll gain: International Financial Reporting Standards, Generally Accepted Accounting Principles (GAAP), Standard Accounting Practices, Financial Reporting, Financial Statement Analysis, Financial Statements, Financial Accounting, Accounting