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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    How to Visualize Data with R

    Skills you'll gain: Data Visualization Software, Data Visualization, Statistical Visualization, Ggplot2, Plot (Graphics), R Programming, Scatter Plots, Data Collection, Data Analysis, Data Manipulation, Data Import/Export, Regression Analysis, Data Preprocessing, Software Installation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Back-End Infrastructure: Servers, Secure APIs and Data

    Skills you'll gain: API Design, Back-End Web Development, Secure Coding, Data Security, Application Programming Interface (API), Restful API, IT Infrastructure, Application Security, Infrastructure Security, Data Integrity, Servers, Cloud Security, Server Administration, Web Servers, Encryption, Authentications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Data Wrangling with MongoDB

    Skills you'll gain: MongoDB, NoSQL, Database Management, Data Wrangling, Performance Tuning, Database Design, Databases, Data Modeling, Data Store, Query Languages, Scalability, Real Time Data, Disaster Recovery, Data Security

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Modern HTML & CSS From The Beginning 2.0

    Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, Git (Version Control System), Front-End Web Development, Browser Compatibility, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Go for Cloud and Networks

    Skills you'll gain: Cloud-Native Computing, Prometheus (Software), Grafana, Software Architecture, CI/CD

    3
    Rating, 3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Machine Learning: Random Forest with Python from Scratch©

    Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create a buyer persona diagram for businesses with Creately

    Skills you'll gain: Diagram Design, Persona Development, User Accounts, Target Audience, Graphic Design, Collaborative Software, Productivity Software, Market Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    G

    Google Cloud

    AppSheet Administration

    Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Team Management, No-Code Development, User Provisioning, Data Sharing, Management Reporting, Role-Based Access Control (RBAC), Systems Integration, Strategic Planning

    Advanced · Course · 1 - 3 Months

  • P

    Packt

    Fundamentals of Object-Oriented Programming - C++

    Skills you'll gain: C++ (Programming Language), File I/O, Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Computer Programming, Data Structures, Algorithms, Integrated Development Environments, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    The "What" of the Marketing Strategy

    Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Leeds

    Explore Digital Tech Careers: Introduction to Click Start

    Skills you'll gain: digital literacy, Artificial Intelligence, Professional Development, Personal Development, Willingness To Learn, Digital Transformation, Computer Programming, Emerging Technologies, Learning Strategies, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Prometheus Monitoring: Configure & Visualize Systems

    Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • How to Visualize Data with R: Packt
  • Back-End Infrastructure: Servers, Secure APIs and Data: Coursera
  • Data Wrangling with MongoDB: Edureka
  • Modern HTML & CSS From The Beginning 2.0: Packt
  • Go for Cloud and Networks: Edureka
  • Machine Learning: Random Forest with Python from Scratch©: Packt
  • Create a buyer persona diagram for businesses with Creately: Coursera
  • AppSheet Administration: Google Cloud
  • Fundamentals of Object-Oriented Programming - C++: Packt
  • The "What" of the Marketing Strategy: IE Business School

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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