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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Data Architecture

    Skills you'll gain: NoSQL, Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Apache Hadoop, Apache Spark, SQL, Data Security, MongoDB, Data Migration, Database Administration, Data Pipelines, Data Governance, Database Management, Apache Airflow, Database Architecture and Administration, Extract, Transform, Load, Data Architecture

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.3K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Project Manager

    Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Scrum (Software Development), Project Management Life Cycle, Resource Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4 Foundation

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: Cloud Deployment, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing Architecture, Cloud Services, Kanban Principles, Cloud Infrastructure, Cloud-Native Computing, DevOps, Cloud Computing, Cloud Storage, Agile Product Development, Agile Project Management, Cloud Security, CI/CD, User Story, Microservices, Sprint Retrospectives, Infrastructure as Code (IaC)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Agile Project Management

    Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Cross-Functional Collaboration, Problem Solving, Influencing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM AI Engineering

    Skills you'll gain: Prompt Engineering, Apache Spark, Large Language Modeling, PyTorch (Machine Learning Library), Model Evaluation, Retrieval-Augmented Generation, Supervised Learning, LLM Application, Unsupervised Learning, Computer Vision, PySpark, Generative Model Architectures, Keras (Neural Network Library), Convolutional Neural Networks, Generative AI, Deep Learning, Applied Machine Learning, Machine Learning, Python Programming, Data Science

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Architect

    Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Load Balancing, Cloud Infrastructure, Jenkins, Google App Engine, Business Continuity, Docker (Software), Containerization, Identity and Access Management, CI/CD, Cloud Computing Architecture, Application Deployment, Managed Services, Infrastructure As A Service (IaaS), Virtual Networking, Data Storage, Site Reliability Engineering, Infrastructure Architecture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    62K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Security Engineer

    Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Kubernetes, Incident Management, Google App Engine, Load Balancing, Identity and Access Management, Cloud Infrastructure, Network Monitoring, Cloud Computing Architecture, Application Performance Management, Network Architecture, Network Troubleshooting, System Monitoring, Virtual Networking, Role-Based Access Control (RBAC), Cloud Security, Network Security, Virtual Private Networks (VPN)

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud DevOps Engr

    Skills you'll gain: Kubernetes, Disaster Recovery, Google Cloud Platform, Site Reliability Engineering, Jenkins, Incident Management, Google App Engine, Business Continuity, Docker (Software), Cloud Infrastructure, Containerization, CI/CD, Identity and Access Management, Network Monitoring, System Monitoring, Big Data, Capacity Planning, Safety Culture, Continuous Improvement Process, Continuous Delivery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    54K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Systems Analyst

    Skills you'll gain: Data Storytelling, Process Mapping, Process Analysis, Business Analysis, Interactive Data Visualization, Business Process Improvement, Stakeholder Analysis, Process Optimization, Data Visualization, IBM Cognos Analytics, Requirements Management, Process Design, Systems Design, Systems Analysis, Communication Planning, Business Process Modeling, Information Technology, Release Management, Database Management, Agile Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Introduction to Ableton Live

    Skills you'll gain: File Management, Musical Composition, Music, Editing, Music Performance, digital literacy, Technical Support, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to technical support

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In summary, here are 10 of our most popular technical support courses

  • IBM Data Architecture: IBM
  • IBM IT Project Manager: IBM
  • ITIL 4 Foundation: Logical Operations
  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • Agile Project Management: Google
  • IBM AI Engineering: IBM
  • Excellence in Customer Service (Advanced): Logical Operations
  • Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
  • Preparing for Google Cloud Certification: Cloud Security Engineer: Google Cloud
  • Preparing for Google Cloud Certification: Cloud DevOps Engr: Google Cloud

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