Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Scrum (Software Development), Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Jira (Software), User Story, Sprint Retrospectives, Project Risk Management, Case Studies, Microsoft Teams, ChatGPT, Continuous Improvement Process
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Angular, Web Development Tools, JavaScript Frameworks, Development Environment, Data Management, TypeScript, Application Development, Performance Tuning, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Network Architecture, Virtual Networking, Network Performance Management, Network Monitoring, Performance Tuning, Cloud Deployment, System Monitoring, Virtual Machines, Infrastructure as Code (IaC), Windows PowerShell, Automation, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Object Oriented Design, Linux Commands
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Python Programming, Simulations, Debugging, Pandas (Python Package), Program Development, Unit Testing, Test Case, Data Science, Software Design, Computational Thinking, Integration Testing, Computer Programming, Object Oriented Programming (OOP), Data Manipulation, Software Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Management, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Statistical Analysis, Time Series Analysis and Forecasting, Logistic Regression, R Programming, Statistical Hypothesis Testing, Probability & Statistics, Statistical Modeling, R (Software), Statistics, Predictive Modeling, Generative AI, Forecasting, Descriptive Statistics, Power BI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Sales Enablement, Generative AI Agents, Sales Management, Sales Strategy, Sales, Data Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Network Planning And Design, Logistics, Inventory Management System, Key Performance Indicators (KPIs), Transportation Operations, Corporate Sustainability, Risk Management, Coordination, Strategic Decision-Making, Microsoft Excel
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Digital Transformation, Business Strategy, Google Cloud Platform, Technology Strategies, Amazon Bedrock, Artificial Intelligence, Responsible AI, Return On Investment, Organizational Leadership, ChatGPT, Generative AI, Emerging Technologies, Risk Management, Machine Learning
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Solutions, Sustainable Business, Cloud Computing, Corporate Sustainability, Business Transformation
Mixed · Course · 1 - 4 Weeks