• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      C

      Codio

      Understanding ISO Security Standards for Your Organization

      Skills you'll gain: ISO/IEC 27001, Risk Management, Personally Identifiable Information, Enterprise Risk Management (ERM), Business Risk Management, Security Controls, Security Awareness, Information Privacy, Security Management, Information Systems Security, Security Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      CUDA at Scale for the Enterprise

      Skills you'll gain: Image Analysis, Event-Driven Programming, Scalability, C and C++, Distributed Computing, Computer Graphics, Computer Vision, System Programming, Data Processing, Software Development, Performance Tuning, Hardware Architecture, Data Structures, Algorithms

      3.2
      Rating, 3.2 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Analyzing and Visualizing Data the Google Way

      Skills you'll gain: Google Sheets, Data Visualization Software, Spreadsheet Software, Big Data, Data Storytelling, Data Analysis, Data Presentation, Statistical Reporting, Google Cloud Platform, Data Integration, Data Manipulation

      4
      Rating, 4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Generative AI in Marketing

      Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Marketing, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, Large Language Modeling, Intellectual Property, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Peking University

      Health Care and Promotion for Infants and Toddlers

      Skills you'll gain: Pediatrics, Child Health, Neonatal Intensive Care Unit, Pediatric First Aid, Nutrition and Diet, Nursing Care, Working With Children, Maternal Health, Clinical Nutrition, Primary Care, Preventative Care, Public Health and Disease Prevention, Toileting, Health Assessment, Infectious Diseases, Dental Care, Respiratory Care, First Aid

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer: Software as a Service (SaaS)

      Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Services, Cloud Computing, Cloud Computing Architecture, Public Cloud, Cloud Solutions, Cloud Applications, Service Level, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      76 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp

      Spring Framework for Java Development

      Skills you'll gain: Restful API, Application Security, Java, Model View Controller, Development Environment, Web Applications, Application Programming Interface (API), Apache Maven, Authorization (Computing), Authentications, Role-Based Access Control (RBAC)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

      Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Hardware Troubleshooting, Development Environment, Performance Tuning, Integrated Development Environments, C++ (Programming Language)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Google Analytics for Beginners: Marketing Essentials

      Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Interactive 3D Clinical Skills: A Gamified Experience

      Skills you'll gain: Blood Collection, Vital Signs, Clinical Supervision, Health Assessment, Infection Control, Compassion, Clinical Nursing, Patient Treatment, Patient Evaluation, Emergency Nursing, Patient Safety, Health Care, Healthcare Ethics, Patient Positioning, Patient Education And Counseling, Medical Surgical Nursing, Nursing, Healthcare Industry Knowledge, Clinical Nutrition, Interactive Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of California, Irvine

      Introduction to Learning Transfer and Life Long Learning (3L)

      Skills you'll gain: Training and Development, Training Programs, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Learning Strategies, Overcoming Obstacles

      4.5
      Rating, 4.5 out of 5 stars
      ·
      231 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Vector Search and Embeddings

      Skills you'll gain: Semantic Web, Generative AI, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Natural Language Processing, Google Cloud Platform, Algorithms

      4.4
      Rating, 4.4 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…215216217…445

    In summary, here are 10 of our most popular customer experience courses

    • Understanding ISO Security Standards for Your Organization: Codio
    • CUDA at Scale for the Enterprise: Johns Hopkins University
    • Analyzing and Visualizing Data the Google Way: Google Cloud
    • Generative AI in Marketing: Emory University
    • Health Care and Promotion for Infants and Toddlers: Peking University
    • Cloud Computing Primer: Software as a Service (SaaS): Codio
    • Spring Framework for Java Development: SkillUp
    • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
    • Google Analytics for Beginners: Marketing Essentials: Coursera Project Network
    • Interactive 3D Clinical Skills: A Gamified Experience: Immersify

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok