Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Product Roadmaps, Agile Project Management, Business Analysis, Requirements Analysis, Stakeholder Management, Stakeholder Communications, Project Scoping, Project Management, Project Planning, Sprint Retrospectives, Kanban Principles, Risk Management, Continuous Improvement Process, User Story
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: MongoDB, NoSQL, Database Management, Data Wrangling, Performance Tuning, Database Design, Databases, Data Modeling, Data Store, Query Languages, Scalability, Real Time Data, Disaster Recovery, Data Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computer Security Incident Management, Digital Forensics, Disaster Recovery, Risk Management Framework, Cybersecurity, NIST 800-53, Threat Management, Risk Management, Security Strategy, Network Security, Security Controls, Vulnerability Assessments, Virtualization and Virtual Machines, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), API Design, Application Programming Interface (API), Application Security, Secure Coding, Security Testing, Threat Modeling, Security Controls, Vulnerability Assessments, Authorization (Computing), Cryptography, Authentications, Encryption
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, User Research, Persona Development, Usability Testing, Team Building, User Centered Design, Value Propositions, Innovation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Billing Systems, Billing, Cloud Management, Cost Management, Cost Control, Budget Management, Financial Management, Budgeting, Virtual Machines, Cloud Computing, Cost Accounting, Expense Management, Cost Reduction, Virtualization and Virtual Machines, Case Studies, Financial Analysis, Resource Utilization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Shell Script, Package and Software Management, Linux Administration, Linux Commands, Unix Shell, Systems Administration, Hardening, Unix Commands, Patch Management, Scripting, System Monitoring, User Accounts, Dynamic Host Configuration Protocol (DHCP), System Configuration, OS Process Management, Firewall, Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Risk Management, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Product Strategy, Product Marketing, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Price Negotiation, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Animations, Post-Production, Motion Graphics, Video Production, Photo/Video Production and Technology, Cinematography, Image Quality, Color Theory
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Market Share, Market Analysis, Market Opportunities, Market Intelligence, Market Dynamics, Strategic Marketing, Competitive Analysis, Market Research, Market Trend, Market Data, Customer Demand Planning, Performance Measurement, Consumer Behaviour, Business Metrics, Revenue Forecasting, Performance Metric, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours