Skills you'll gain: Product Knowledge, Ideation, Content Development and Management, Employee Coaching, Value Propositions, E-Commerce, Digital Transformation, Email Marketing, Search Engine Optimization, Media Production, Keyword Research, Video Production

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Interpersonal Communications, Leadership, Empowerment, Influencing, General Sales Practices, Assertiveness, Planning, Adaptability

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Investment Management, Performance Measurement, Portfolio Management, Operational Analysis, Performance Metric, Performance Analysis, Investments, Benchmarking, Derivatives, Equities, Capital Markets, International Finance, Risk Management, Risk Analysis, Market Liquidity, Financial Regulation, Case Studies

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

Skills you'll gain: Revenue Recognition, Accrual Accounting, Financial Statements, Accounting, Financial Accounting, Generally Accepted Accounting Principles (GAAP), Accounting Records, Inventory Accounting, Accounts Receivable, Income Statement, Balance Sheet, Financial Reporting, Cash Flows

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Governance, Business Leadership, Business Transformation, Data-Driven Decision-Making, Competitive Intelligence, Digital Transformation, Customer Service, Operational Efficiency

Skills you'll gain: Social Media Campaigns, Pinterest, Advertising Campaigns, Social Media, Advertising, Lead Generation, Paid media, TikTok, Social Media Marketing, Social Media Strategy, Campaign Management, Target Audience

Skills you'll gain: Prompt Engineering, Agentic systems, Generative AI, Sales Enablement, No-Code Development, Financial Forecasting, AI Personalization, Sales, Responsible AI, Risk Management, Generative AI Agents, AI Product Strategy, Digital Transformation, Business Process Automation, Artificial Intelligence, LLM Application, ChatGPT, Innovation, Productivity, Operational Efficiency

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Business Management, Professional Development, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Planning, Customer Relationship Management, Organizational Leadership, Organizational Strategy, Leadership, Change Management