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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    Microsoft Azure For .NET Developers

    Skills you'll gain: Infrastructure As A Service (IaaS), Azure Active Directory, Microsoft Azure, Virtual Machines, .NET Framework, Kubernetes, Docker (Software), Cloud Development, Cloud Applications, Containerization, Microsoft SQL Servers, Application Deployment, Platform As A Service (PaaS), Microsoft Visual Studio, NoSQL, Serverless Computing, Cloud Storage, Authentications, Authorization (Computing), Scalability

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Introducción a Azure Data Factory para Big Data

    Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Extract, Transform, Load, Data Integration, Cloud Management, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
    ·
    21 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Launching Your Music Career

    Skills you'll gain: Business Modeling, Business Strategy, Business Planning, Recruitment, Music Performance, Event Management, Portfolio Management, Business Management, Entrepreneurship, Performing Arts, Recruitment Strategies, Professional Networking, Relationship Building, Value Propositions, Growth Strategies, Marketing Strategies, Branding, Target Market

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Learn Data Integration and Visualization with Elasticsearch

    Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Interactive Data Visualization, Histogram, Data Transformation, Data Processing, Apache Kafka, JSON, MySQL, SQL

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Snowflake - Build and Architect Data Pipelines Using AWS

    Skills you'll gain: Snowflake Schema, Data Pipelines, Apache Airflow, Data Security, Data Governance, Extract, Transform, Load, Apache Kafka, Performance Tuning, Data Warehousing, Amazon S3, Amazon Web Services, Real Time Data, SQL

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Achieving Excellence in GCP Architecting

    Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Solution Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Public Cloud, Cloud Services, Scalability, Performance Tuning, Load Balancing, Managed Services, Operational Excellence, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Graphic Design Theory - Web & Digital Design

    Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, No-Code Development, Animations, Layout Design, Prototyping, Graphic Design, Augmented and Virtual Reality (AR/VR), Style Guides

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Object-Oriented Programming and Functions

    Skills you'll gain: C++ (Programming Language), Object Oriented Design, Object Oriented Programming (OOP), Debugging, Computer Programming, Programming Principles, Maintainability, Prototyping

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    ‎ استراتيجيات التسعير | Pricing Strategies ‎

    Skills you'll gain: Revenue Management, Market Dynamics, Product Strategy, Marketing, Cost Accounting, Business Marketing, Consumer Behaviour, Marketing Strategy and Techniques, Product Lifecycle Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    Description Design for Interactive Learning Resources

    Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Securing Hosts, Network, and Edge in AWS

    Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced CNNs, Transfer Learning, and Recurrent Networks

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Deep Learning, Artificial Neural Networks, Image Analysis, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, PyTorch (Machine Learning Library), Natural Language Processing, Network Architecture, Model Evaluation, Performance Tuning

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Microsoft Azure For .NET Developers: Packt
  • Introducción a Azure Data Factory para Big Data: Coursera
  • Launching Your Music Career: University of Colorado Boulder
  • Learn Data Integration and Visualization with Elasticsearch: Packt
  • Snowflake - Build and Architect Data Pipelines Using AWS: Packt
  • Achieving Excellence in GCP Architecting: LearnKartS
  • Graphic Design Theory - Web & Digital Design: Skillshare
  • Object-Oriented Programming and Functions: Packt
  • ‎ استراتيجيات التسعير | Pricing Strategies ‎: Alfaisal University | KLD
  • Description Design for Interactive Learning Resources: University of Colorado Boulder

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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