Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Software Testing, Open Web Application Security Project (OWASP), Business Logic, Secure Coding, Cryptography, Cybersecurity, Test Case, Identity and Access Management, Authentications, Vulnerability Assessments, Threat Modeling, Encryption, Data Validation, Network Protocols, Authorization (Computing), Web Applications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Animations, Post-Production, Motion Graphics, Video Production, Photo/Video Production and Technology, Cinematography, Image Quality, Color Theory
Mixed · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Agentic systems, AI Workflows, No-Code Development, Productivity, AI Enablement, Marketing Automation, Generative AI Agents, MarTech, AI Personalization, Digital Transformation, Marketing, Artificial Intelligence, Business Metrics, Automation, Business Technologies, Innovation
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Proposal Writing, Personalized Service, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Assessment
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning, Model Evaluation
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux, System Configuration, Operating System Administration, Systems Administration, File Systems, Virtualization, File Management, Virtual Machines, Information Technology, Data Storage Technologies, Technical Communication
Advanced · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Product Strategy, Product Marketing, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Price Negotiation, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Rmarkdown, Autoencoders, Shiny (R Package), Deep Learning, Recurrent Neural Networks (RNNs), Transfer Learning, Model Evaluation, R (Software), Data Import/Export, Classification Algorithms, Reinforcement Learning, R Programming, Ggplot2, Data Manipulation, Convolutional Neural Networks, Plotly, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Dimensionality Reduction
Beginner · Specialization · 3 - 6 Months