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    Results for "customer relationship management (crm)"

    • C

      Coursera Project Network

      Create Customer Personas in Canva

      Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Project Management: Creating the WBS

      Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Project Management, Google Sheets, Standard Operating Procedure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      543 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      Capstone: Applying Project Management in the Real World

      Skills you'll gain: Requirements Analysis, Stakeholder Communications, Milestones (Project Management), Management Reporting, Stakeholder Management, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      294 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Introduction to Service Management Concept

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Value Propositions, Organizational Structure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      166 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      E

      Emory University

      Weight Management: Beyond Balancing Calories

      Skills you'll gain: Nutrition and Diet, Stress Management, Behavior Management, Personal Care, Biology, Mental and Behavioral Health, Goal Setting, Mindfulness, Resilience, Scientific Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Certified Associate in Project Management (PMI-CAPM)

      Skills you'll gain: Product Roadmaps, Cost Management, Quality Assurance and Control, Project Management, Project Management Office (PMO), Stakeholder Engagement, Procurement, Business Analysis, Project Risk Management, Budget Management, Quality Management, Stakeholder Management, Strategic Decision-Making, Project Management Life Cycle, Project Planning, Risk Management, Risk Management Framework, Problem Solving, Communication, Critical Thinking

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      National Academy of Sports Medicine

      Nutrition and Weight Management for Fitness Professionals

      Skills you'll gain: Nutrition and Diet, Nutrition Education, Preventative Care, Public Health and Disease Prevention, Patient Education And Counseling, Chronic Diseases, Motivational Interviewing, Health Assessment, Biology, Anatomy, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      37 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Work Smarter, Not Harder: Time Management for Personal & Professional Productivity

      Skills you'll gain: Scheduling, Crisis Management, Planning, Strategic Prioritization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17K reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management (crm)

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    In summary, here are 10 of our most popular customer relationship management (crm) courses

    • Create Customer Personas in Canva: Coursera Project Network
    • Project Management: Creating the WBS: Coursera Project Network
    • Capstone: Applying Project Management in the Real World: Google
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • ITIL V4 Introduction to Service Management Concept: EDUCBA
    • Salesforce Sales Operations: Salesforce
    • Weight Management: Beyond Balancing Calories: Emory University
    • Certified Associate in Project Management (PMI-CAPM): Edureka
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Nutrition and Weight Management for Fitness Professionals: National Academy of Sports Medicine

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