• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Introduction to AI and Machine Learning

      Skills you'll gain: AWS SageMaker, Computer Vision, Applied Machine Learning, Natural Language Processing, Machine Learning, Data Wrangling, Reinforcement Learning, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      EDUCBA

      Regression & Forecasting for Data Scientists using Python

      Skills you'll gain: Time Series Analysis and Forecasting, Exploratory Data Analysis, Feature Engineering, Statistical Analysis, Forecasting, Regression Analysis, Python Programming, Data Analysis, Predictive Modeling, Pandas (Python Package), Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Supervised Learning, Data Cleansing, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      A Start Guide: Product Marketing Using G Suite

      Skills you'll gain: Product Knowledge, Product Marketing, Product Management, Product Assortment, Product Strategy, Go To Market Strategy, Product Development, New Product Development, Performance Analysis

      4.3
      Rating, 4.3 out of 5 stars
      ·
      41 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      J

      Jordan University of Science and Technology

      Object Oriented Development using C#

      Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, C# (Programming Language), Data Structures, Software Development, Computer Programming, Programming Principles, Debugging, Development Testing, Query Languages

      4.2
      Rating, 4.2 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Frontend Development and Deployment

      Skills you'll gain: Application Deployment, React Redux, Full-Stack Web Development, React.js, Authentications, Node.JS, Web Applications, Front-End Web Development, Authorization (Computing), User Accounts, User Interface (UI), GitHub, Command-Line Interface

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Data Balancing with Gen AI: Credit Card Fraud Detection

      Skills you'll gain: Generative AI, Keras (Neural Network Library), Tensorflow, Deep Learning, Dimensionality Reduction, Applied Machine Learning, Anomaly Detection, Data Processing, Data Visualization, Data Synthesis, Python Programming

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Product Strategy and Roadmapping

      Skills you'll gain: Product Roadmaps, Product Management, User Story, New Product Development, Quality Assurance, Product Requirements, Product Strategy, Design Thinking, Stakeholder Management, Innovation, Change Management, Market Opportunities, Prioritization

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Physics 102 - Magnetic Fields and Faraday's Law

      Skills you'll gain: Torque (Physics), Physics, Electrical Engineering, Basic Electrical Systems, Applied Mathematics, Engineering Calculations, Mechanics, Calculus, Engineering Analysis, Trigonometry, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Representante de desarrollo de ventas de Salesforce

      Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Social Skills, Interpersonal Communications, Productivity, Technical Sales, Interviewing Skills, Salesforce, Storytelling

      3.7
      Rating, 3.7 out of 5 stars
      ·
      26 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Data Visualization with Python

      Skills you'll gain: Data Visualization Software, Data Visualization, Data Storytelling, Interactive Data Visualization, Plotly, Matplotlib, Dashboard, Seaborn, Tableau Software, Scatter Plots, Histogram, Google Sheets, Microsoft Excel, Data Analysis, Pandas (Python Package), Python Programming, Cloud Applications, Data Manipulation, Business Communication

      4.1
      Rating, 4.1 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      W

      Whizlabs

      Getting Started with Microsoft Fabric

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Microsoft Azure, Analytics, Data Warehousing, Data Integration, Data Cleansing, Data Modeling, Dashboard, Data Governance, SQL

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Vector Search with Relational Databases using PostgreSQL

      Skills you'll gain: PostgreSQL, Relational Databases, SQL, NoSQL, Node.JS, Database Management, Data Import/Export, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…275276277…447

    In summary, here are 10 of our most popular customer experience courses

    • Introduction to AI and Machine Learning: LearnKartS
    • Regression & Forecasting for Data Scientists using Python: EDUCBA
    • A Start Guide: Product Marketing Using G Suite: Coursera Project Network
    • Object Oriented Development using C#: Jordan University of Science and Technology
    • Advanced Frontend Development and Deployment: Packt
    • Data Balancing with Gen AI: Credit Card Fraud Detection: Coursera Project Network
    • Product Strategy and Roadmapping: Xbox
    • Physics 102 - Magnetic Fields and Faraday's Law: Rice University
    • Representante de desarrollo de ventas de Salesforce: Salesforce
    • Data Visualization with Python: Duke University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok