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  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft AI Product Manager

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Market Intelligence, Design Thinking, User Interface (UI) Design, Quality Assurance and Control, Product Strategy, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    297 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Macquarie University

    Excel Skills for Business: Intermediate I

    Skills you'll gain: Microsoft Excel, Dashboard, Spreadsheet Software, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Data Management, Data Integration, Data Cleansing, Automation

    4.9
    Rating, 4.9 out of 5 stars
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    18K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    A

    Atlassian

    Agile with Atlassian Jira

    Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Project Management, Issue Tracking, Configuration Management, Query Languages, Software Versioning, Administration, Continuous Improvement Process

    4.7
    Rating, 4.7 out of 5 stars
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    9.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    GenAI for Executives & Business Leaders: An Introduction

    Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Governance, Business Leadership, Business Transformation, Data-Driven Decision-Making, Competitive Intelligence, Digital Transformation, Customer Service, Operational Efficiency

    4.6
    Rating, 4.6 out of 5 stars
    ·
    481 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    University of Alberta

    Software Product Management

    Skills you'll gain: Agile Software Development, Project Risk Management, Requirements Analysis, Agile Methodology, Kanban Principles, Risk Management, Project Planning, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Risk Management Framework, Product Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
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    12K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    LearnKartS

    Facebook Ads Course : Grow Leads & Boost Sales

    Skills you'll gain: Facebook, Target Audience, Pay Per Click Advertising, Online Advertising, Digital Advertising, Advertising, Advertising Campaigns, Social Media Campaigns, Paid media, Campaign Management, Social Media, Social Media Management, Instagram, Social Media Content, Bidding, A/B Testing, Lead Generation, Customer Engagement, Brand Awareness, Drive Engagement

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    ¿Cómo convertir mi idea en empresa?

    Skills you'll gain: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing

    4.7
    Rating, 4.7 out of 5 stars
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    487 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Gamification

    Skills you'll gain: Game Design, Project Design, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Application Design, Community and Social Work, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing

    4.8
    Rating, 4.8 out of 5 stars
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    2.4K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
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    743 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI CERTs

    AI for Telecommunications

    Skills you'll gain: Tensorflow, PyTorch (Machine Learning Library), Natural Language Processing, Internet Of Things, Telecommunications, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Responsible AI, Emerging Technologies, Wireless Networks, Generative AI, Network Performance Management, Digital Communications, Generative AI Agents, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication

    Advanced · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    ADP Entry-Level Payroll Specialist

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Reporting, Payroll Tax, Labor Compliance, Data Entry, Compensation Management, Compensation and Benefits, Human Resources Information System (HRIS), Non-Profit Accounting, Payment Processing and Collection, Benefits Administration, Tax Compliance, Customer Service, Specialized Accounting, Reconciliation, Employee Engagement, Workforce Management, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    727 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Microsoft AI Product Manager: Microsoft
  • Excel Skills for Business: Intermediate I: Macquarie University
  • Agile with Atlassian Jira: Atlassian
  • GenAI for Executives & Business Leaders: An Introduction: IBM
  • Software Product Management: University of Alberta
  • Facebook Ads Course : Grow Leads & Boost Sales: LearnKartS
  • ¿Cómo convertir mi idea en empresa?: Universidad de los Andes
  • Gamification: University of Pennsylvania
  • Diseño de Experiencia en Servicios: Universidad Austral
  • AI for Telecommunications: AI CERTs

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