Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metasploit, Exploit development, Exploitation techniques, Vulnerability, Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, System Configuration, Data Security, Cybersecurity, Cyber Attacks, Linux, Bash (Scripting Language), Proxy Servers, Scripting, Linux Commands, Scripting Languages, Python Programming
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Google Cloud Platform, Jenkins, Google App Engine, Docker (Software), Cloud-Native Computing, Cloud Infrastructure, Containerization, CI/CD, Application Deployment, Identity and Access Management, Big Data, Cloud Services, Infrastructure As A Service (IaaS), Cloud Computing, Continuous Delivery, Microservices, Cloud Platforms, Cloud Storage, Hybrid Cloud Computing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Boot, Database Management, Spring Framework, Software Architecture, Databases, Software As A Service, Java, Application Performance Management, Software Design Patterns, Application Deployment, Cloud Storage, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, AI Personalization, Sales, Non-Verbal Communication, Sales Strategy, Microsoft Copilot, Generative AI Agents, Value Propositions, Customer Relationship Management, AI Enablement, Responsible AI
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Interpersonal Communications, Business Communication, Verbal Communication Skills, Communication, Internal Communications, Corporate Communications, Business Correspondence, Social Skills, Collaboration, Conflict Management, Non-Verbal Communication, Active Listening, Relationship Building, Organizational Structure, Mediation, Customer Relationship Building, Contract Negotiation, Organizational Development, Negotiation, Vendor Management
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Entrepreneurial Finance, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Business Strategies, Case Studies, Revenue Management, Market Dynamics, Finance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Containerization, Docker (Software), Cloud Computing Architecture, Microservices, Amazon Redshift, Analytics, Cloud Infrastructure, Software Architecture, Systems Architecture, Redis, Event-Driven Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Business Leadership, Marketing Management, Brand Strategy, Data-Driven Decision-Making, Performance Measurement, Innovation, Thought Leadership, Integrated Marketing Communications, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Value Propositions, Market Research, Entrepreneurship, User Research, Customer Insights, New Product Development, Competitive Analysis, Data-Driven Decision-Making, Fundraising and Crowdsourcing, Presentations, Business Modeling, Innovation, Business Development, Strategic Partnership, Professional Networking
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Tensorflow, Google Cloud Platform, Big Data, Embeddings, Kubernetes, Machine Learning, CI/CD, Keras (Neural Network Library), Model Deployment, Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Apache Airflow, Data Migration, Data Cleansing, Data Quality, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months