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  • Customer Success Management

Results for "customer success management"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Using GenAI for Tailored Customer Emails

    Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    AI-powered Customer Intelligence with Microsoft Copilot

    Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    71 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    ESCP Business School

    Intercultural Management

    Skills you'll gain: Intercultural Competence, Team Management, Global Marketing, Cultural Sensitivity, Cultural Diversity, Organizational Leadership, People Management, Business Communication, Leadership and Management, Negotiation, Leadership, Human Resources Management and Planning, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    458 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Roadmap to Success in Digital Manufacturing & Design

    Skills you'll gain: Peer Review, Plan Execution, Manufacturing Operations, Technology Roadmaps, Professional Networking, Smart Goals, Goal Setting, Workforce Development, Digital Transformation, LinkedIn, Portfolio Management, Project Documentation, Analysis, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    279 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    H

    Hult International Business School

    Mastering Sales: From Fundamentals to Career Success

    Skills you'll gain: Active Listening, Rapport Building, Verbal Communication Skills, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Negotiation, Interviewing Skills, LinkedIn, Branding, Time Management

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Cybersecurity Policy & Governance for Business Success

    Skills you'll gain: Cyber Governance, Cyber Security Policies, Continuous Improvement Process, Business Risk Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Governance, Risk Management, Audit Planning, Compliance Management, Cybersecurity, Key Performance Indicators (KPIs), Performance Measurement, Regulatory Compliance, Auditing, ISO/IEC 27001, Employee Training, NIST 800-53, General Data Protection Regulation (GDPR), Stakeholder Engagement

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Billing & Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Management

    Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Key Performance Indicators (KPIs), Leadership and Management, Technical Communication, Internal Communications, Leadership, Program Management, Risk Management, Communication, Stakeholder Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Creative Thinking Tools for Success and Leadership

    Skills you'll gain: Creative Thinking, Brainstorming, Design Thinking, Ideation, Creativity, Creative Problem-Solving, Problem Solving, Cognitive flexibility, Innovation, Critical Thinking, Artificial Intelligence, Systems Thinking, Generative AI, Prototyping, Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    891 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer success management courses

  • Using GenAI for Tailored Customer Emails: Coursera
  • AI-powered Customer Intelligence with Microsoft Copilot: Microsoft
  • Intercultural Management: ESCP Business School
  • Roadmap to Success in Digital Manufacturing & Design : University at Buffalo
  • Mastering Sales: From Fundamentals to Career Success: Hult International Business School
  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Cybersecurity Policy & Governance for Business Success : Starweaver
  • Create Customer Support Data with Microsoft Excel: Coursera

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