Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Game Theory, Strategic Decision-Making, Business Strategy, Target Market, Organizational Strategy, Business Modeling, Competitive Analysis, Management Consulting, Market Analysis, Portfolio Management, Growth Strategies

Skills you'll gain: International Relations, Diplomacy, Political Sciences, World History, Public Policies, Social Sciences, Policy Analysis, Economics, Case Studies, Governance, Security Strategy, Analytical Skills

Skills you'll gain: Peer Review, Oral Expression, Public Speaking, Persuasive Communication, Verbal Communication Skills, Storytelling, Critical Thinking, Constructive Feedback, Cooperation, Motivational Skills, Driving engagement, Appeals, Non-Verbal Communication

Skills you'll gain: Responsible AI, Data Ethics, Google Cloud Platform, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Open Source Technology, Human Centered Design, Data Quality

Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Organizational Leadership, Team Leadership, Leadership, Leadership and Management, Workplace inclusivity, Motivational Skills, Decision Making, Organizational Effectiveness, Teamwork, Strategic Decision-Making, Organizational Change, Diversity and Inclusion

Skills you'll gain: Natural Language Processing, Large Language Modeling, Generative Model Architectures, LLM Application

Skills you'll gain: Contract Management, Procurement, Purchasing, Contract Negotiation, Vendor Management, Supplier Management, Supply Chain, Decision Making, Product Quality (QA/QC)

Skills you'll gain: Knowledge Transfer, Organizational Leadership, Willingness To Learn, Organizational Change, Organizational Effectiveness, Competitive Intelligence, Innovation, Employee Engagement, Learning Strategies, Market Share, Business Strategy, Case Studies

Skills you'll gain: Excel Macros, Microsoft Excel, Data Modeling, Data-Driven Decision-Making, Excel Formulas, Business Modeling, Spreadsheet Software, Data Validation, Automation, Complex Problem Solving, Data Security, Operations Management

Skills you'll gain: Time Management, Planning, Delegation Skills, Resource Management, Expectation Management, Organizational Skills, Productivity, Personal Development, Prioritization, Overcoming Obstacles, Goal Setting, Decision Making, Sales