
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Conflict Management, Negotiation, Mediation, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Active Listening, Communication Strategies, Interpersonal Communications, Emotional Intelligence, Cultural Sensitivity, Case Studies, Problem Solving, Stakeholder Management, Cooperation, Teamwork, Verbal Communication Skills, Strategic Communication, Leadership, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cultural Diversity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Interviewing Skills, Oral Comprehension, Telephone Skills, Active Listening, Public Speaking, Communication, Vocabulary, Relationship Building, Constructive Feedback, Grammar, Social Media, Interpersonal Communications
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management
Mixed · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient-centered Care, Patient Communication, Patient Education And Counseling, Care Management, Patient Evaluation, Patient Advocacy, Active Listening, Compassion, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Psychiatric Assessments, Care Coordination, Dignity in Care, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Listening, Leadership, Persuasive Communication, Influencing, Verbal Communication Skills, Communication, Strategic Communication, Negotiation, Emotional Intelligence, Assertiveness, Empathy, Conflict Management
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Verbal Communication Skills, Public Speaking, Persuasive Communication, Communication, Presentations, Interpersonal Communications, Cognitive flexibility, Storytelling, Active Listening, Driving engagement, Adaptability, Ingenuity, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Building, User Feedback, Content Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Education Software and Technology, Teaching, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, End User Training and Support, Emerging Technologies, Vocabulary, Innovation, Digital Transformation
Beginner · Specialization · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Employee Performance Management, Management Training And Development, Constructive Feedback, Performance Improvement, Empowerment, Problem Solving, Active Listening, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months