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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Introduction to Creative Thinking: Tools for Success

    Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    787 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Strategies for Success in your Music Career

    Skills you'll gain: Productivity, Professional Networking, Time Management, Prioritization, Goal Setting, Personal Development, Self-Awareness, Organizational Skills, Music Performance, Music, Professional Development, Relationship Building, Planning, Adaptability, Collaboration, Creativity

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Introduction to KPIs: Measuring Success in Business

    Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals

    4.5
    Rating, 4.5 out of 5 stars
    ·
    71 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Communicating Across Cultures for Team Success

    Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Financial & Technical Skills for Business Success

    Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Machine Learning with PySpark: Customer Churn Analysis

    Skills you'll gain: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Customer Analysis, Predictive Modeling, Predictive Analytics, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Scrum Fundamentals for PSM-I Certification Success

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Sprint Planning, Case Studies, Performance Improvement, Performance Analysis, Product Development, Continuous Improvement Process

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Launching Your Online Business: Strategies for Success

    Skills you'll gain: Business Planning, Customer Support, Strategic Planning, Business Strategy, E-Commerce, Business Modeling, Digital Marketing, Entrepreneurship, New Business Development, Marketing Strategies, Competitive Analysis, Operations Management

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Italiano

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success management courses

  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Introduction to Creative Thinking: Tools for Success: Imperial College London
  • Strategies for Success in your Music Career: University of Colorado Boulder
  • Dell Technologies Customer Service for Technical Support: Dell
  • Introduction to KPIs: Measuring Success in Business : Coursera
  • Communicating Across Cultures for Team Success: University of Colorado System
  • Financial & Technical Skills for Business Success: Packt
  • Machine Learning with PySpark: Customer Churn Analysis: Coursera
  • Master Scrum Fundamentals for PSM-I Certification Success: EDUCBA

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