Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of California, Davis
Skills you'll gain: Coaching, Employee Coaching, Key Performance Indicators (KPIs), Performance Management, Employee Performance Management, Team Performance Management, Accountability, Performance Analysis, Staff Management, Meeting Facilitation, People Management, Constructive Feedback, Expectation Management, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Conflict Management, Stakeholder Management, Project Planning, Project Documentation, Project Management, Organizational Structure, Project Scoping, Leadership and Management, Influencing, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Cultural Diversity, Empathy, Conflict Management, People Management, Cultural Responsiveness, Rapport Building, Professionalism, Social Skills, Relationship Building, Employee Engagement, Empowerment, Cultural Sensitivity, Communication
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Teamwork, Community Organizing, Team Management, Leadership, Strategic Leadership, Empathy, Conflict Management, Social Media, Systems Thinking, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Social Skills, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Relationship Building, Business Ethics, Professionalism, Leadership Development, Communication, Ethical Standards And Conduct, Interpersonal Communications, Empathy, Business Leadership, Initiative and Leadership
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Pandas (Python Package), Version Control, Git (Version Control System), Data Manipulation, Software Development Tools, Development Environment, Data Structures, Python Programming, Data Analysis Software, NumPy, Virtual Environment
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Robotics, Programmable Logic Controllers, Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Automation, Simulation and Simulation Software, Internet Of Things, Manufacturing Processes, Mechanical Engineering, Real Time Data, Human Machine Interfaces, Industrial Engineering, Hardware Troubleshooting, Image Analysis, Matlab, Equipment Design, Computer Vision, Embedded Software
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Encryption, Cloud Hosting, File Management, Software Versioning, Version Control
Beginner · Guided Project · Less Than 2 Hours