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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Coaching Practices

    Skills you'll gain: Coaching, Employee Coaching, Key Performance Indicators (KPIs), Performance Management, Employee Performance Management, Team Performance Management, Accountability, Performance Analysis, Staff Management, Meeting Facilitation, People Management, Constructive Feedback, Expectation Management, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    532 reviews

    Mixed · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    241 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidade de São Paulo

    Iniciação e Planejamento de Projetos

    Skills you'll gain: Conflict Management, Stakeholder Management, Project Planning, Project Documentation, Project Management, Organizational Structure, Project Scoping, Leadership and Management, Influencing, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    968 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Building Diverse, Inclusive, and Safe Workplaces

    Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Cultural Diversity, Empathy, Conflict Management, People Management, Cultural Responsiveness, Rapport Building, Professionalism, Social Skills, Relationship Building, Employee Engagement, Empowerment, Cultural Sensitivity, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    177 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Interpersonal Communication for Engineering Leaders

    Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    207 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Feedback and Coaching For Everyone

    Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    166 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Comunicación, experimentación y aprendizaje en liderazgo

    Skills you'll gain: Emotional Intelligence, Teamwork, Community Organizing, Team Management, Leadership, Strategic Leadership, Empathy, Conflict Management, Social Media, Systems Thinking, Communication, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    566 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    56 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Professional IQ: Preventing and Solving Problems at Work

    Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Social Skills, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Relationship Building, Business Ethics, Professionalism, Leadership Development, Communication, Ethical Standards And Conduct, Interpersonal Communications, Empathy, Business Leadership, Initiative and Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    140 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Python and Pandas for Data Engineering

    Skills you'll gain: Pandas (Python Package), Version Control, Git (Version Control System), Data Manipulation, Software Development Tools, Development Environment, Data Structures, Python Programming, Data Analysis Software, NumPy, Virtual Environment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    267 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Collaborative Robotics in Industry

    Skills you'll gain: Robotics, Programmable Logic Controllers, Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Automation, Simulation and Simulation Software, Internet Of Things, Manufacturing Processes, Mechanical Engineering, Real Time Data, Human Machine Interfaces, Industrial Engineering, Hardware Troubleshooting, Image Analysis, Matlab, Equipment Design, Computer Vision, Embedded Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    147 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    AWS S3 Basics

    Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Encryption, Cloud Hosting, File Management, Software Versioning, Version Control

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.3K reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular conflict resolution courses

  • Coaching Practices: University of California, Davis
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • Iniciação e Planejamento de Projetos: Universidade de São Paulo
  • Building Diverse, Inclusive, and Safe Workplaces: Coursera
  • Interpersonal Communication for Engineering Leaders: Rice University
  • Feedback and Coaching For Everyone: Arizona State University
  • Comunicación, experimentación y aprendizaje en liderazgo: Universidad de los Andes
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Professional IQ: Preventing and Solving Problems at Work: University of Illinois Urbana-Champaign
  • Python and Pandas for Data Engineering: Duke University

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